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Colonial Volkswagen of Westborough
Westborough, MA
2,889 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,889 reviews
Verified Customer
April 25, 2022
Shaun is great to work with. Low pressure sales and always got right back to me on questions and information. Transaction went quick and smooth. Low pressure sales and always got right back to me on questions and information. Transaction went quick and smooth. More
by cpfarley83
Employees Worked With
Shaun Tubert
April 25, 2022
Very accommodating. Worked with me for great rates and availability to get the car. Very nice people. Worked with me for great rates and availability to get the car. Very nice people. More
by radicello23
April 25, 2022
Great team in the Service Department! Always helpful, keep me informed of the status of the car, findings, cost estimates, etc. Highly recommend this dealership and service dept. Always helpful, keep me informed of the status of the car, findings, cost estimates, etc. Highly recommend this dealership and service dept. More
by WDOWREY
April 23, 2022
Very satisfactory purchase - we were treated in a friendly, professional manner, and the entire transaction was seamless. So far, the car is great (come back in 5 years and I'll give a more comprehe friendly, professional manner, and the entire transaction was seamless. So far, the car is great (come back in 5 years and I'll give a more comprehensive review!) and we are quite happy with the entire experience. More
by walthamolian
April 23, 2022
Worked with John in service and he was amazing! He was super accommodating and transparent with me. I would recommend all to look for him when you go in for service! He was super accommodating and transparent with me. I would recommend all to look for him when you go in for service! More
by Dchen
Employees Worked With
April 22, 2022
The purchase of my VW was great, everything was to my satisfaction. I am totally satisfied. satisfaction. I am totally satisfied. More
by flfzhills
April 21, 2022
We traveled in from Central NY for the weekend and broke a spring during the trip. We were very happy to find a VW service department that was open and able to make the repair on a Saturday before our driv a spring during the trip. We were very happy to find a VW service department that was open and able to make the repair on a Saturday before our drive home. More
by DJOHNSON6059
Employees Worked With
April 20, 2022
We were very pleased with the service we received. Service was courteous, efficient and quick. We’ll be back when needed. Service was courteous, efficient and quick. We’ll be back when needed. More
by MICHELEBONO
April 20, 2022
Highly recommend. Sales staff is friendly and most helpful. Took care of NH and Mass paperwork and delivered. Other dealers should follow their example of pleasing cus Sales staff is friendly and most helpful. Took care of NH and Mass paperwork and delivered. Other dealers should follow their example of pleasing customers. More
by ktpitman3
