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Colonial Volkswagen of Westborough
Westborough, MA
3,013 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,013 reviews
December 15, 2021
This is my second purchase from Colonial VW of Westborough. The crew makes me feel like “part of the family” and everyone from sales to service to the check in shed are a pleasure! They were exc Westborough. The crew makes me feel like “part of the family” and everyone from sales to service to the check in shed are a pleasure! They were excellent in securing the Taos I wanted - no easy task in this supply chain shortage environment. More
by ANNESTAUSS
Verified Customer
December 13, 2021
The Service group here continues to amaze me with their level of customer Service, attention to detail, accuracy of quotes and overall incredible experience. I have been taking my car here for ~3years and level of customer Service, attention to detail, accuracy of quotes and overall incredible experience. I have been taking my car here for ~3years and still see the same people. That is quite impressive. More
by NSTCYR
December 11, 2021
Always helpful with my questions and concerns when I call and solve the problem with ease a pleasure to deal with thank you and solve the problem with ease a pleasure to deal with thank you More
by gloria101757
Employees Worked With
Other Employees :
There are other who I spoke with but can’t remember there names
December 06, 2021
great!!!!! great!!!!! great!!!! can't say enough super service fantastic sales help very knowledgeable very helpful!!!!!!!! service fantastic sales help very knowledgeable very helpful!!!!!!!! More
by PROCOPIO3000
December 02, 2021
Everyone was great from the first phone call up to walking away with the keys. I was helped along every step of the way guided by the knowledgeable staff. Thanks so much! walking away with the keys. I was helped along every step of the way guided by the knowledgeable staff. Thanks so much! More
by maynardk1127
Employees Worked With
Cal Angus
December 01, 2021
When the time came to trade in my old car, I knew what kind of vehicle I wanted and where I wanted to buy it. Colonial Volkswagen was my first choice and the great experience I had with the staff there re kind of vehicle I wanted and where I wanted to buy it. Colonial Volkswagen was my first choice and the great experience I had with the staff there reinforced my decision. More
by ltieuli
November 27, 2021
Great staff, very friendly environment, they made the process very easy and enjoyable. Thanks for everything process very easy and enjoyable. Thanks for everything More
by craig.dauphinais
Employees Worked With
Other Employees :
Bob Miller, George Akhpatelov
