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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,911 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,911 reviews

April 22, 2021

I have VERY high standard now, thanks to Bob and Colonial Volkswagen. From the moment I inquired about a car online, I felt respected and was kept informed through the whole process. I drove from out of stat More

by lynnedm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Finch, Bob Miller
April 19, 2021

Mike L the salesman and Gina the internet salesperson are both great - old fashioned customer service! Now they said I needed to type more words More

by tom.tracy.maaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ledowsky
April 16, 2021

Jon was absolutely outstanding! His kindness rivaled his professionalism and knowledge. I wish that Jon will be working every time I can in for servicing! More

by JCOCHRAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Great service all around. Getting to jot only get the vehicle we were looking for but finance as well. Would buy again and do service when the time comes. More

by c.echevarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shoehammer
April 15, 2021

Super helpful convenient professional dependable honest upfront Quality . Exceeded my expectations. Friendly . They had everything basically ready for me since I was traveling from NH More

by cashbck4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Finch
April 15, 2021

The service department employees were extremely friendly and accommodating. Definitely will bring my car back for all the services it will need in the future. Thank you to all the great staff. More

by akelly321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Cal Angus in Sales went above and beyond to answer my questions in regards to turning in my lease and take a 2021 VW Tiguan new lease. He reviewed the terms and conditions with me, at every step of the p More

by Nath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Atallah, Cal Angus
April 14, 2021

Cal was beyond flexible and supportive in getting me into my brand new Atlas ASAP! He knew I waited 2 years for this day and came into the office on his day off! More

by laulaw0724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Angus
April 12, 2021

Super helpful and efficient. Pierre was great! Would go to Colonial again. Got a great loan and was out of there quickly. Love the car! More

by peterwdillon
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Finch
April 12, 2021

Very friendly and efficient service and done faster than expected. I dropped off mid-morning thinking it might not be done until the next day, but they called me a few hours later saying my car was done and More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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