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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,910 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,910 reviews

March 18, 2021

Thank you for cool service except one thing. I got my car with dirty shoe stains again, but this is not so big deal. Thanks. More

by nikitasi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

The service people always tell me what my car needs done each year and if any problems they take care pf them swiftly. I can't say enough about the great sevice I have had over the many years of doing busi More

by GLMRMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy, Manager of Service Dept the best there is!!!!
March 17, 2021

Jon was great, as always. Set expectations on follow-up and when we hit a snag with the service Jon made it right, honesty and integrity here. More

by MDEJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Great service. If issues arise they have a plan prior to calling you. Very informative when answering all of my questions. Will be back. Thanks! More

by PEGGY L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Frictionless, quick, convenient scheduling. Service was explained before and after. Waiting area was clean, light, airy, safe, and had multiple seating choices and complimentary coffee and snacks. More

by MR.JOHNWBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

One of the best service-department experiences I've ever had with a automobile dealership. Great communication and information, and quality workmanship. I would recommend them to anyone. More

by Rcdelauder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Always a good experience, a nice customer service and really nice people. They try to help you the most and answer all your questions. A really good place to buy your car. More

by christianclaudio807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chadi Atallah, George Akhpatelov
March 12, 2021

I had a very laid back experience buying from here. I am used to getting pressured when I go to any dealership so I went in expecting the worst, but everything about the process dealing with Colonial VW was More

by twjohnson34
Recommend Dealer
Yes
Employees Worked With
Julianne Magdaleno
March 11, 2021

Great salesman. Very professional. Great experience. Got us what we wanted at a price and payment we could manage. Hoping to buy many cars feom this dealership More

by Phonegye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Atallah
March 10, 2021

I had an excellent experience at Colonial Volkswagen. I worked with Cal Angus on purchasing my first car - he made the process a lot easier and was very transparent and honest. I appreciated the kindness a More

by Alexxa Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Angus, George Akhpatelov
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