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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,046 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,046 reviews

April 27, 2021

Most importantly, Pierre Saliba listened to me and my wife describe what we wanted and needed in a car. The dealership gave me a great deal on trade-in, and Pierre went out of his way to find the color s More

by paulhertneky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Very good service and follow through w/customer satisfaction.. we were very pleased w/the attention our recall was given and happy to be able to use a loaned while car w BEING CHECKED OUT More

by RINNAMORATI817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I have only had great experience at this Service Center of VW. The people there are always friendly, knowledgeable and quick to help. Hence, I brought in my Infiniti to give them some extra business. More

by Aglika1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Pierre Saliva was great sales person and very knowledgeable. Answered all questions on the car that my husband And I had. Process from beginning to end went smoothly. More

by signdraft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Akhpatelov
April 26, 2021

Jon did an excellent job of keeping me informed of what needed to be repaired and how long the repairs would take. He also helped inform me what was required vs recommended from a repair standpoint. More

by FITZSKI.MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

I have VERY high standard now, thanks to Bob and Colonial Volkswagen. From the moment I inquired about a car online, I felt respected and was kept informed through the whole process. I drove from out of stat More

by lynnedm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Finch, Bob Miller
April 19, 2021

Mike L the salesman and Gina the internet salesperson are both great - old fashioned customer service! Now they said I needed to type more words More

by tom.tracy.maaco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ledowsky
April 16, 2021

Jon was absolutely outstanding! His kindness rivaled his professionalism and knowledge. I wish that Jon will be working every time I can in for servicing! More

by JCOCHRAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Great service all around. Getting to jot only get the vehicle we were looking for but finance as well. Would buy again and do service when the time comes. More

by c.echevarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shoehammer
April 15, 2021

Super helpful convenient professional dependable honest upfront Quality . Exceeded my expectations. Friendly . They had everything basically ready for me since I was traveling from NH More

by cashbck4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Finch
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