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Colonial Volkswagen of Westborough
Westborough, MA
2,886 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,886 reviews
February 07, 2020
Friendly service. He listened to my concerns and addressed them. I’m happy with the service I get every time I go to this dealership. John is a great representative, as is Bill. addressed them. I’m happy with the service I get every time I go to this dealership. John is a great representative, as is Bill. More
by GMAZARES
Verified CustomerEmployees Worked With
February 07, 2020
I had my car serviced last Saturday and was very pleased with the overall service. Everyone I dealt with were pleasant and very professional. I highly recommend this dealership. with the overall service. Everyone I dealt with were pleasant and very professional. I highly recommend this dealership. More
by DAVIDBTAYLOR126
February 06, 2020
Great service department! Not the dealership I bought from but will be the dealership I do service with. Punctual with timing and informing customer of the status of the vehicle. from but will be the dealership I do service with. Punctual with timing and informing customer of the status of the vehicle. More
by Clbarber1228
Employees Worked With
February 05, 2020
Thank you! Thank goodness for extended warranties! Jon was very helpful and considerate. I have consistently received excellent service whenever I bring my car h Thank goodness for extended warranties! Jon was very helpful and considerate. I have consistently received excellent service whenever I bring my car here. Thank you again! More
by pdn190
Employees Worked With
February 05, 2020
Very efficient service team Well run service team, quick and easy. The waiting room and sales area a comfortable, with coffee in snacks to make the wait a little easier Well run service team, quick and easy. The waiting room and sales area a comfortable, with coffee in snacks to make the wait a little easier More
by Ray
Employees Worked With
I don't know who handled my service
February 05, 2020
Great service They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. More
by RRAY3
February 04, 2020
I went there for abs module failure diagnostic.Good to I went there for abs module failure diagnostic. Good to work with professional guys that carry a smile ... Thanks for taking care of my vw eos... I went there for abs module failure diagnostic. Good to work with professional guys that carry a smile ... Thanks for taking care of my vw eos... More
by walid.benyoussef
February 03, 2020
VW Alltrack Service The staff took me in right away and the work was successfully done in reasonable amount of time. Staff was efficient and informative and the work was The staff took me in right away and the work was successfully done in reasonable amount of time. Staff was efficient and informative and the work was completed to my satisfaction, which is really what matters! More
by ANTONIO.MONTEIRO
February 02, 2020
Timely and efficient Process to reserve an appointment was seamless on the VW portal. Appreciate the wash. over $300 for labor to conduct this minor servicing seems stee Process to reserve an appointment was seamless on the VW portal. Appreciate the wash. over $300 for labor to conduct this minor servicing seems steep. What is your hourly rate? More
by mrobertson991
Employees Worked With
