
Colonial Volkswagen of Westborough
Westborough, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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This place is a joke I recently made a purchase at Colonial. There were multiple issues in getting the car. When I eventually got delivery, the car inspection was not done I recently made a purchase at Colonial. There were multiple issues in getting the car. When I eventually got delivery, the car inspection was not done. This was despite being charged for it already. I was told that I should do it myself and then send them the receipt and they would reimburse. Been almost 6 months and multiple phone calls /emails - they do not seem the teeeniest bit interested in getting me back my money. Their service seemed courteous on the positive side. Overall, not a great impression for me. More
Absolutely hands down the best car leasing experience! This is my second lease with Pierre Saliba of Colonial Volkswagen of Westborough. Pierre is a polite, professional, knowledgeable sales representativ This is my second lease with Pierre Saliba of Colonial Volkswagen of Westborough. Pierre is a polite, professional, knowledgeable sales representative who made my second VW leasing as pleasant and successful as the first. Pierre truly cares about his customers and makes them feel like friends. He was extremely patient as we negotiated a deal that I was comfortable with. His follow up is prompt; you are never left to feel that once you drive the car off the lot that you are forgotten. I have and will continue to recommend Pierre to anyone interested in a VW and will most certainly be back to see Pierre at the end of this current lease. More
Pierre Is The Man Pierre is not only very knowledgable and passionate about VW's, but he really cares about the customer. He didn't put any pressure on me during the bu Pierre is not only very knowledgable and passionate about VW's, but he really cares about the customer. He didn't put any pressure on me during the buying process. Even after I bought the car he took the time to show me every feature some of which I may not ever have figured out the car could do on my own. He really went through everything. Pierre was not required to do this, and it was 45 minutes he probably could've spent trying to sell another car. Then a few days after I drove the car off the lot, he calls asking about how the car is working for me. It is very evident that his top concern is not getting cars off the lot as quickly as he can as having satisfied customers. More
Low pressure I had a car and budget in mind when I visited the dealer. They never asked the " how much do you want to spend a month", which I liked. One com I had a car and budget in mind when I visited the dealer. They never asked the " how much do you want to spend a month", which I liked. One comment when selling the used car someone at the dealer should erase all the information, contacts etc from the car's computer before the new owner takes ownership of the vehicle More
Easy Fair Purchase Had a great experience working with Joe, Derek and Neil. The final figures were fair and in budget wnd the financing beat my local banks rate by a po Had a great experience working with Joe, Derek and Neil. The final figures were fair and in budget wnd the financing beat my local banks rate by a point. More

First Time Car Buyer As a first time car buyer I was nervous to go through this process. Joe Patrock and everyone else at colonial were very helpful and understanding of m As a first time car buyer I was nervous to go through this process. Joe Patrock and everyone else at colonial were very helpful and understanding of my wants. I would absolutely do business here again in the future! More
Pleasant experience The staff was easy to work with. There was no pressure to purchase and they were very accommodating to our needs The dealership was clean and everyo The staff was easy to work with. There was no pressure to purchase and they were very accommodating to our needs The dealership was clean and everyone the we encountered was courteous More
Always The Best I’ve been a loyal service customer of Colonial since 2007. I’ll never bring my car anywhere else. Each visit, they are honest and reliable. My car is I’ve been a loyal service customer of Colonial since 2007. I’ll never bring my car anywhere else. Each visit, they are honest and reliable. My car is always taken great care of and returns to me just as clean as I left it. They won’t try to sell you any service you don’t need, which is nice. I just had a 50k service done here for hundreds less than a quote from another VW dealer in the area, same service, same parts, better people. Jon has been a great addition to the team and it’s a pleasure dealing with him each time we visit! More
Great service from Billy at colonial VW westboro Great service from Billy, Jon, and Dylan! Every time I go into Colonial VW of Westboro they treat me right. They are very knowledgeable and helpful, a Great service from Billy, Jon, and Dylan! Every time I go into Colonial VW of Westboro they treat me right. They are very knowledgeable and helpful, always answering my questions or knowing who to ask for the info I need. I've been a customer of Colonial VW for over 8 years now, and the service department has taken care of my vehicles for over 365,000 miles of service! I wouldn't go anywhere else for my VW service needs. Billy has been working at Colonial since I first started going there, and he certainly knows his stuff. Highly recommended! More
Best service around I’ve been to many dealerships over the years and I love that I’ve seen the same people there over May years. After defecting to Audi for a few years I I’ve been to many dealerships over the years and I love that I’ve seen the same people there over May years. After defecting to Audi for a few years I came back to Volkswagen and billy was still there and remembered my name. Mind blown. Realize what you have! More