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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,886 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,886 reviews

July 29, 2019

This place is a joke I recently made a purchase at Colonial. There were multiple issues in getting the car. When I eventually got delivery, the car inspection was not done More

by Gautham
Recommend Dealer
No
Employees Worked With
Chadi Atallah
Jul 29, 2019 -

Colonial Volkswagen of Westborough responded

I do apologize for us not returning your messages regarding the inspection fee. Please email me your information at gmartinez@colonialvw.com I will make sure this gets handled for you. Sincerest apologies.

Jul 30, 2019 -

Gautham responded

Hi Gina, I just sent you an email.

July 17, 2019

Absolutely hands down the best car leasing experience! This is my second lease with Pierre Saliba of Colonial Volkswagen of Westborough. Pierre is a polite, professional, knowledgeable sales representativ More

by Lynn Camelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George (finance), Derek Power
June 27, 2019

Pierre Is The Man Pierre is not only very knowledgable and passionate about VW's, but he really cares about the customer. He didn't put any pressure on me during the bu More

by Elias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Power
June 04, 2019

Low pressure I had a car and budget in mind when I visited the dealer. They never asked the " how much do you want to spend a month", which I liked. One com More

by Lois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Patrock
May 17, 2019

Easy Fair Purchase Had a great experience working with Joe, Derek and Neil. The final figures were fair and in budget wnd the financing beat my local banks rate by a po More

by m@rth@1234M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Cunningham, Derek Power, Joe Patrock
May 06, 2019

First Time Car Buyer As a first time car buyer I was nervous to go through this process. Joe Patrock and everyone else at colonial were very helpful and understanding of m More

by jnpeloquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dolan, Joe Patrock
May 06, 2019

Pleasant experience The staff was easy to work with. There was no pressure to purchase and they were very accommodating to our needs The dealership was clean and everyo More

by KMTJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dolan, Joe Patrock
April 25, 2019

Always The Best I’ve been a loyal service customer of Colonial since 2007. I’ll never bring my car anywhere else. Each visit, they are honest and reliable. My car is More

by cdellerba1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Great service from Billy at colonial VW westboro Great service from Billy, Jon, and Dylan! Every time I go into Colonial VW of Westboro they treat me right. They are very knowledgeable and helpful, a More

by jscho21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2019

Best service around I’ve been to many dealerships over the years and I love that I’ve seen the same people there over May years. After defecting to Audi for a few years I More

by Another great experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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