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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,945 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,945 reviews

July 28, 2025

I had the pleasure of working with Gina Martinez and Ella Pender, and had a great experience. Beyond friendly, which is hard to say with a lot of dealerships. Brendan in financing was also great to work with More

by Taylor S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella, Pender
July 27, 2025

Service department is awesome! They’re the reason why I’ve bought consecutive cars here. More

by TAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Wheels whee all greasy from being rotated and had to bring car back because a air pressure sensor wasn’t re set More

by beaver8451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fallon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

I continue to say it is the best service department around. We have been a customer for over 20 years. More

by JOHN.GNIADEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

We have been going to Colonial Volkswagen for 25 yrs and have purchased 2 other vehicles We have to say that this by far has been our BEST experience buying a car, because of our sales person Ella, ,Sh More

by dprovencher42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Pender
July 25, 2025

Always professional and honest. I've bought and serviced my cars here for over 12 yrs. More

by SCOBURN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Jon at Volkswagen was a pure delight to work with. I was able to text him throughout the process of waiting for my car to be finished which was very convenient. Love this dealership! More

by KIMBERLY.ASHLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Great overall experience -- everything was easy and done efficiently. I felt appreciated as the customer! More

by amytesoro2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Everyone in sales, service, and finance was friendly, accommodating, and fair. I recommend Colonial Volkswagen of Westborough. More

by hapasternack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aamir Iqbal
July 20, 2025

Juan was my salesman and worked with me well to get the sale done at my comfort level. Thank you More

by gordondgmk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Palomino
5.0
This rating includes all reviews, with more weight given to recent reviews.