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Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,013 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 3,013 reviews

October 20, 2025

I appreciate the communication that was given, answering any questions I had and was able to get my car back to me same day. Very friendly and easy going. More

by sboivin2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

Took care or the problem that car was brought in for in a timely manner More

by eaholden77
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

Very nice people concerned about doing a great job. Thank you for a great experience. More

by gordondgmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2025

Excellent experience super easy and would recommend them to others. Car buying made simple and hassle free. More

by LAM22CT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Dylan was great! Very professional, friendly, well-informed and very motivated to do the best job possible! He even dropped what he was doing later in the shift when More

by mrce.yeomans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Service was good from start to end. They r attentive and prompt, and detailed. Thank u More

by RLSUSARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

happy with service unhappy with trying to learn and understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman woul More

by DORA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Marc made the entire process a real pleasure: He is a true professional; well informed, prepared, courteous, and straight-forward. From first contact through final purchase, I was totally pleased with More

by RHB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Fast and to the point, no fuss, easy. This is what a good service department looks like, with people who talk to you, online appointments, video explanations, and upfront pricing. More

by law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2025

Exceptional Service from Jon Dear Colonial Volkswagon Team, I wanted to take a moment to recognize Jon for the outstanding service he provided during our recent visit. He communicated clearly and effect More

by rpowelljr22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.