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Colonial Volkswagen of Westborough
Westborough, MA
3,104 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,104 reviews
February 07, 2026
I had an excellent experience working with Marc at Colonial VW, he was very personable and knowledgable-he and the rest of the team made the car buying process easy! Colonial VW, he was very personable and knowledgable-he and the rest of the team made the car buying process easy! More
by TRACEY
February 04, 2026
Everyone was friendly, communicative, and helpful - a great experience from start to finish at this dealership. great experience from start to finish at this dealership. More
by ML
Verified CustomerFebruary 04, 2026
Phenomenal experience with Marc and the team at Colonial VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplar VW. This is the second vehicle purchased from this location. Service has been outstanding and the most recent sales experience with Marc was exemplary. More
by booth-venue-trace
Employees Worked With
Other Employees :
Luis
January 30, 2026
Bill is a wonderful service manager! All of the people in service are fantastic! Great leadership in the Department! All of the people in service are fantastic! Great leadership in the Department! More
by maggie.mcdonald
January 28, 2026
The technician did a thorough job analyzing the problems and solved the problems. Also Dylan was professional and explained everything to me perfectly. and solved the problems. Also Dylan was professional and explained everything to me perfectly. More
by Rcdelauder
Employees Worked With
January 25, 2026
Very pleasant and surprising experience. Everyone was very helpful.Aamir was very nice and knowledgeable. Everyone was very helpful.Aamir was very nice and knowledgeable. More
by tecmotsbgod
January 23, 2026
Friendly staff, transparent about pricing, and detailed explanation of work to be done and work completed explanation of work to be done and work completed More
by ktremblay630
Employees Worked With
January 23, 2026
Marc was extremely personable, knowledgeable, and caring through our entire purchase process. We felt comfortable and at ease with him. I am loving my new vehicle and am very happy with the whole team. Than through our entire purchase process. We felt comfortable and at ease with him. I am loving my new vehicle and am very happy with the whole team. Thank you! More
by Emilyjlemmon
Employees Worked With
January 23, 2026
Excellent overall experience. Highly recommend this dealership. Knowledgeable staff. Professional and courteous staff. Definitely not a high pressure experience. They take the tim Highly recommend this dealership. Knowledgeable staff. Professional and courteous staff. Definitely not a high pressure experience. They take the time to make sure you’re in the best car for you…the customer! More
by jpbergquist
January 22, 2026
Very personable and helpful through the whole process. Not too pushy on the upsell and very accommodating. Not too pushy on the upsell and very accommodating. More
by Levesh.raabe
Employees Worked With
