Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,917 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,917 reviews
November 28, 2024
Amazing dealership, no stress, great sales people, quality cars. A++++ Great finance rates. If your in the market for any car, shop here first. quality cars. A++++ Great finance rates. If your in the market for any car, shop here first. More
by JMW
Verified Customer
November 28, 2024
The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More
by PZMST
November 27, 2024
I will be bringing it in on Friday. I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tig I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tiguan. Would mot recommend. More
by lalynchmob
Employees Worked With
No name
November 27, 2024
best experience ever, fast smooth cheap, we'll come back anytime, absolutely love day sales person anytime, absolutely love day sales person More
by dimasikch
November 26, 2024
The service advisor was courteous and professional. The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from The service was performed as described. When there was a delay in the return of the vehicle, the service advisor arranged for a ride to and back from home. More
by Shailesh
November 25, 2024
Very friendly and very very helpful. Went for inspection and it was done very quickly. Went for inspection and it was done very quickly. More
by MSJENNESA2012
Employees Worked With
November 23, 2024
Friendly service in the Service Center! Fair and honest people. There are dealerships closer to me but I choose Westborough for my service needs! Fair and honest people. There are dealerships closer to me but I choose Westborough for my service needs! More
by Jade
Employees Worked With
November 22, 2024
I have purchased and had my cars serviced and repaired her for over 20 years. All the staff is always professional friendly and reasonable. Will use this dealership for the next 20 years. her for over 20 years. All the staff is always professional friendly and reasonable. Will use this dealership for the next 20 years. More
by MCROSSCUP
Employees Worked With
November 21, 2024
Very friendly, accessible service. Always is reliable for completing any service with the car. Long history of VW purchases in my family Always is reliable for completing any service with the car. Long history of VW purchases in my family More
by prestongreen1919
Employees Worked With
November 21, 2024
Great service all the way around. They were very attentive to my needs for a new vehicle. They were very attentive to my needs for a new vehicle. More
by MJSBA39
Employees Worked With
Other Employees :
Michael Lombardo
