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Colonial Volkswagen of Westborough
Westborough, MA
2,918 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,918 reviews
November 21, 2024
Great service all the way around. They were very attentive to my needs for a new vehicle. They were very attentive to my needs for a new vehicle. More
by MJSBA39
Verified CustomerEmployees Worked With
Other Employees :
Michael Lombardo
November 21, 2024
Billly and John are always top notch! I was going to buy a different car this time but I kne w I would never have such great service anywhere else! I was going to buy a different car this time but I kne w I would never have such great service anywhere else! More
by WENDYLEEAUSTIN
Employees Worked With
November 21, 2024
Staff was very friendly and enthusiastic. They answered all of our questions quickly and were very helpful in mapping out the requirements to complete the car-buying process. They answered all of our questions quickly and were very helpful in mapping out the requirements to complete the car-buying process. More
by familyhayes78
November 20, 2024
Mike was the best. I went to another dealership first and didn’t get a great feeling. I left with the exact car I wanted feeling great about my choice. Brendan was also I went to another dealership first and didn’t get a great feeling. I left with the exact car I wanted feeling great about my choice. Brendan was also amazing and so personal, I had an exceptional experience! More
by polishbeeps
November 19, 2024
Very impressed with the professionalism of the staff I interacted with and the ease of purchasing a vehicle. interacted with and the ease of purchasing a vehicle. More
by mferlo55
November 18, 2024
This is the absolute BEST VW Service Department in all of New England hands down... no contest! New England hands down... no contest! More
by Kimenjo
November 18, 2024
Bill and his team have consistently provided outstanding and trustworthy service, I highly recommend them. and trustworthy service, I highly recommend them. More
by seasull1
Employees Worked With
November 15, 2024
Once I reached contact Jon, Kevin, and the team have been a great help and reassured me with frequent updates. a great help and reassured me with frequent updates. More
by aryn416
November 15, 2024
Marc was fantastic - and a big part of why we bought our lovely new Tiguan from Colonial VW in Westborough. He was totally patient with us, and took a sincere interest in our needs and preferences, includin lovely new Tiguan from Colonial VW in Westborough. He was totally patient with us, and took a sincere interest in our needs and preferences, including going through various options for financing. This was important, as we never expected to be in the market for a new car (we hit a deer two weeks ago that totaled our Porsche). Marc kept in touch wtih us and promptly followed up as needed- but never aggressively or too frequently. We feel lucky to have drawn his card from the deck! More
by CapeKen
