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Colonial Volkswagen of Westborough
Westborough, MA
2,947 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,947 reviews
June 30, 2025
Had a great experience at Colonial VW overall! Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress Quality service repairing my broken A/C & despite my car being in the shop for almost a week, Jon was very transparent in communicating the progress on my car. They also provided me with a loaner car eventually, which was a nice touch! More
by NIKKIBEE659
Verified Customer
June 28, 2025
Pierre was very friendly, very helpful to explain details of all new technology of the new car. I am very happy and satisfied with his service. of all new technology of the new car. I am very happy and satisfied with his service. More
by JOHNDW123
Employees Worked With
June 27, 2025
Dylan was very helpful with my insurance claim and rental. He took care of everything with my insurance company. rental. He took care of everything with my insurance company. More
by susan.mangual
Employees Worked With
June 27, 2025
Marc was wonderful to work with and helped make my car purchase possible! Service overall was fantastic! purchase possible! Service overall was fantastic! More
by quinnalison
June 26, 2025
Excellent experience. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. Quick, easy and hassle free. Would recommend to anyone looking to service their vehicle. More
by BGALLAGHER5
June 25, 2025
Marc was a great help with buying my new car! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! More
by kmgarvey13
June 20, 2025
Dylan was super helpful, accommodating, and communicative throughout the whole process from start to finish. throughout the whole process from start to finish. More
by mflaher5
Employees Worked With
June 19, 2025
I have been coming here for over 20 yrs and everyone’s the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! More
by Jen Pettengill
Employees Worked With
Other Employees :
Bill and Shelby
