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Colonial Volkswagen of Westborough
Westborough, MA
2,889 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,889 reviews
June 03, 2024
I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was bei at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! More
by jstefanini1979
Verified CustomerEmployees Worked With
Other Employees :
Service manager Bill McGrath, and shop foreman Kevin Cross
June 02, 2024
These guys are amazing, awesome service, they answered all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, for sure will be there! Thank you so much for your help, guys! More
by puma72
Employees Worked With
Other Employees :
Sief Daoud
June 01, 2024
Marc was a great help. Was patient and insightful in finding the right VW! Thanks. Was patient and insightful in finding the right VW! Thanks. More
by wmac93
Employees Worked With
June 01, 2024
Great service. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. More
by Seang827827
May 31, 2024
It was easy to make an appointment. I was in and out of the dealership quickly. I was in and out of the dealership quickly. More
by JENNA.R.SANBORN
May 30, 2024
Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. More
by MikeV
May 30, 2024
I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. More
by decker_james
May 30, 2024
Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! More
by mpichel
May 29, 2024
I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! Love the Colonial VW crew! More
by GEORGIASOX2007
