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Colonial Volkswagen of Westborough
Westborough, MA
2,891 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,891 reviews
February 24, 2024
Pros: sales reps are knowledgeable, lot is clean, interior of the building is clean / organized. Test drive was hassle free. Cons: they are still putting dealer mark-ups on vehicles as of 02/23/24 interior of the building is clean / organized. Test drive was hassle free. Cons: they are still putting dealer mark-ups on vehicles as of 02/23/24 and refuse to move the price needle. Beware. More
by dgagnon135
Employees Worked With
Na
February 24, 2024
Great dealership. Julio was really great, had a wonderful experience!! Highly recommend the dealership and people. Julio was really great, had a wonderful experience!! Highly recommend the dealership and people. More
by rangaprasad.sarangarajan
Verified CustomerEmployees Worked With
February 24, 2024
Energetic, hard-working folks at the Service Desk. They are thorough and work hard to make sure you are accommodated. We've going to Colonial for well over 10 years. They are thorough and work hard to make sure you are accommodated. We've going to Colonial for well over 10 years. More
by AshlandGuy
February 24, 2024
They are awesome and their cost for fixing is average. They offer you coupon and a free car wash after service. They offer you coupon and a free car wash after service. More
by EOFORI
February 23, 2024
Gina M is a ROCKSTAR of effective no Baloney Sandwich negotiation and simply killer on timely execution. thank you! Love our new Golf R!! negotiation and simply killer on timely execution. thank you! Love our new Golf R!! More
by CG.WEINERT
February 22, 2024
Smooth and easy transition into the new car, thank you for the ease and convenience. for the ease and convenience. More
by EMILYJSCHAEFER
February 22, 2024
They called me for an appointment that needed to be made. Excellent service department I will tell family and friends Excellent service department I will tell family and friends More
by KJTHOMAS12
February 22, 2024
Great customer service! Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work wit Were very helpful when I ran into issues redoing my sticker, they were patient and able to answer /fix any issues with my car. Great team to work with. More
by Smith212
February 21, 2024
I've been a loyal customer since 2007 and have come in contact with different managers and sales men. They always work with me to find any deals that they could offer. contact with different managers and sales men. They always work with me to find any deals that they could offer. More
by EOFORI
February 21, 2024
A fantastic service department, easy to make appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my appointments, Perfect feedback form the service advisor what has to be done , how long it takes and the cost. a great waiting area. Would not take my car anyplace else More
by rolfrupprecht
Employees Worked With
