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Colonial Volkswagen of Westborough
Westborough, MA
3,200 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,200 reviews
April 30, 2026
Marc was very helpful and knowledgeable. He showed us all of the options and explained the features really well. The dealership was upfront about everything and no pressure! He showed us all of the options and explained the features really well. The dealership was upfront about everything and no pressure! More
by baconblast
Employees Worked With
April 30, 2026
Absolutely a great experience working with the staff! They met all my needs and more and genuinely seemed interested in helping me out! I walked in at 9am and by 12:30 I had a new vehicle and left the lo They met all my needs and more and genuinely seemed interested in helping me out! I walked in at 9am and by 12:30 I had a new vehicle and left the lot! More
by phil.gallagher87
Verified CustomerApril 29, 2026
Marc was excellent and very accommodating. Made the entire process as easy as possible. A good experience and a good guy. Made the entire process as easy as possible. A good experience and a good guy. More
by Jesse Bowen
April 28, 2026
Excellent experience. I was pleased to see service in early when I dropped my Tiguan off, I was able to talk with William. Answered all my questions and his enthusiasm was I was pleased to see service in early when I dropped my Tiguan off, I was able to talk with William. Answered all my questions and his enthusiasm was contagious. Thank you. More
by David D
Employees Worked With
Other Employees :
The other William was in early, he is the one I spoke with.
April 28, 2026
Everyone here was really helpful and friendly. I came in looking for options and left a satisfied customer! I came in looking for options and left a satisfied customer! More
by JMO1187
April 27, 2026
My first service visit to Colonial Volkswagen exceeded expectations. Thanks, Bill and the Service Team! expectations. Thanks, Bill and the Service Team! More
by DOAK MARASCO
Employees Worked With
April 27, 2026
Marc is simply the best ! ! I’ve had a decent amount of cars/dealership experiences And this was by far the best for me. After meeting Marc once I knew I wanted him to get the ! I’ve had a decent amount of cars/dealership experiences And this was by far the best for me. After meeting Marc once I knew I wanted him to get the sale of my next car. Thanks again. More
by Lw
April 25, 2026
We had a great experience working with Jefferson! He answered all of our questions (or quickly found the answers when he didn’t know them offhand). He even drove the vehicle up to NH so we didn’t hav He answered all of our questions (or quickly found the answers when he didn’t know them offhand). He even drove the vehicle up to NH so we didn’t have to make another trip to MA. He was very communicative throughout the process. Definitely recommend! More
by drsarahjag
Employees Worked With
April 25, 2026
I had a great service experience with my Volkswagen Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the Passat at the dealership. The staff was professional, friendly, and took the time to clearly explain what needed to be done and why. They handled the maintenance efficiently, kept me updated throughout the process, and made everything smooth from drop-off to pickup. More
by lkerxhalli
April 24, 2026
Did a real professional job on a tight schedule. It wasn’t a scheduled repair, but they turned it around in time for a trip I had to make the next day. It wasn’t a scheduled repair, but they turned it around in time for a trip I had to make the next day. More
by rboylan
Employees Worked With
