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Colonial Volkswagen of Westborough
Westborough, MA
3,200 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,200 reviews
April 04, 2026
Nice people. Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 Brand new Volkswagen Tiguan in twice for dash light and satellite issue. Fixed second time., was told VW is aware of the problem working on a fix. 2 weeks later issue happening again. If VW is aware of the problem might want to mention it before I buy a brand new vehicle More
by Strask217
Verified Customer
April 03, 2026
Colonial Volkswagen is the only service location I will use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I ha use for my car! They have always been professional, communication is on point and even if the advisor I contact is out his teammates also ensure I have the best experience possible!! More
by AMYEHUNT
April 03, 2026
I just got a new Jetta SE 2026, Everything was good. Pierre was welcoming, helpful, and very patient throughout the process. Pierre was welcoming, helpful, and very patient throughout the process. More
by usama.f.fathi
March 30, 2026
I had excellent service, and they were expedient and thorough when servicing my car. Very nice staff! thorough when servicing my car. Very nice staff! More
by emlangmeyer
March 29, 2026
The staff at colonial Volkswagen was just great! Very friendly no pressure we worked out a great deal! It was my first Volkswagen, and it won’t be my last. Very friendly no pressure we worked out a great deal! It was my first Volkswagen, and it won’t be my last. More
by UXBRIDGEJOEY
March 29, 2026
It was highly recommended that I consider at VW Atlas based on my needs, and I’m so happy I went to Colonial Volkswagen where Jefferson and the team met my needs without pressure. based on my needs, and I’m so happy I went to Colonial Volkswagen where Jefferson and the team met my needs without pressure. More
by KKBJMAC
March 28, 2026
My wife Barbara and I recently purchased a 2019 Jeep Wrangler Sahara Unlimited from Colonial Volkswagen in Westborough, and the entire experience truly exceeded our expectations. From start to finish Wrangler Sahara Unlimited from Colonial Volkswagen in Westborough, and the entire experience truly exceeded our expectations. From start to finish, everything went incredibly smooth. Our sales agent, Marc Schoenhammer, was knowledgeable, patient, and genuinely focused on helping us find the right vehicle — never pushy, just helpful and professional throughout the process. Bo Murphy More
by Bo Murphy
March 27, 2026
Easiest I've ever dealt with. Sales people did not pressure us and just wanted us to leave happy with or without a vehicle. Extremely refreshing environment compared to other car Sales people did not pressure us and just wanted us to leave happy with or without a vehicle. Extremely refreshing environment compared to other car dealers. More
by hogue7189
March 24, 2026
Everyone at the dealership was friendly and easy to work with. I would highly recommend the sales and service departments with. I would highly recommend the sales and service departments More
by Ron Henderson
