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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,398 Reviews

1,398 Reviews of Colonial Volkswagen of Westborough - Service Center

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May 27, 2025

colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More

by kepa418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

My wife and I Always have a good experience at colonial VW sales and service. More

by JOHNDESHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Great service and professional staff highly recommended. They always take good care of my vehicle. More

by bostonmagik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Jonathan handled my dilema with a very professional approach. He followed up and kept me informed as my repair progressed. I never had to e reach out for a status. He was great!!! More

by CHRISBRADLEY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

We finally detected the left rear tire sensor. I am watching for the next one! More

by GOLDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The Service Department is excellent! Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are More

by IMOLNAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Friendly, thoughtful, detail oriented, professional and respectful, outstanding service. Excellent customer Outstanding service, great organization More

by RAYRLIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

The service experience was great as always! I would recommend anyone to have their service done there. More

by Val1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Great knowledge, helpful service and wonderful experience overall. Would definitely recommend and return again for any car purchases in the future More

by KRYSTENARTHUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre
May 15, 2025

Always excellent service from Jon & Bill. F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro More

by jsav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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