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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,384 Reviews

1,384 Reviews of Colonial Volkswagen of Westborough - Service Center

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May 06, 2025

I left another VW dealership because of over charge and customer service, since I switched to Colonial it's been great! Even though I didn't but my car from them they treat me like I did. I would have bo More

by kmfourn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Everyone was friendly and listened to my needs for a vehicle. I’m happy with the service I received More

by fleclair1224
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Dylan was excellent. He communicated each step of the way. Great service! Very professional and helpful. More

by pettinari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Excellent, courteous, professional service. I was kept informed about the service and only waited about an hour for the full 60,000 service. Highly recommended. More

by PJRADFORD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Courteous service people, very responsive to questions and required maintenance. Ride service people were very accommodating More

by Dlaursen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Excellent experience. Jon at the desk was professional and friendly. Shuttle to/from work was easy and work done as planned. More

by CHADREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

They were very helpful, and we’re able to get me right in for a quick appointment! More

by Magma508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

The service was great and on-time with no surprises, which is great to experience. More

by tiguan2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

The service was great, everything was on time, the updates were excellent, no issues at all. More

by jgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Courteous, kind , polite, and informative and answered all questions to our satisfaction. Would gladly recommend this dealership to others. More

by SEASONALCHANGES
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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