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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,404 Reviews

1,404 Reviews of Colonial Volkswagen of Westborough - Service Center

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April 01, 2020

Colonial service and sales always goes above and beyond any other dealer I have been to. Everyone is always knowledgeable and helpful. Highly recommend this dealer. More

by Pilot14
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Power
March 31, 2020

Called in a panic about warning light on in a 5 week old car. I could come in immediately and it was very minor. He explained all to me calmly and gently. He made my concern valid. More

by JUDITH.HARDY
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2020

My visits to this dealership have always been positive. The employees strike me as being very customer oriented. It's a pleasure dealing with them! Steve More

by STEVEMAC829
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal Angus, George Akhpatelov
March 22, 2020

Excellence from top to bottom. I have been a customer of Colonial VW since I bought my first Golf in 2000. Sales and service has always been top notch. These folks are honest, tru More

by DRDEREGIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

They are courteous, efficient, and attentive to detail. My experience was ver positive and I will be back. The dealership is immaculate, too, a nice surprise! More

by ANNPALMER49
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2020

Terrific service, fast and great job. In and out with a pile of maintenance tasks in less than 2 days. Very satisfied. Thank you very much! More

by dcooper2025
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Incredible experience, couldn’t be happier. Excellent staff who turned their tough situation into an amazing outcome. Very very happy customer here, I’m blown away by how they handled everything. I will More

by SJGOLDTHORPE
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

It was a good experience, with the opportunity to have my vehicle serviced during my visit, comfortable waiting area and the car wash was a nice closing to an unexpected breakdown More

by MARKORAM
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2020

Bill, John, and the rest of the team in service went out of their way to see that I was happy with the service they provided, and that I was not without transportation, while they sorted out an unexpected p More

by S.B.SANTAMARIA
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

Awesome Dealership!! They help me fixing my car. Excellent service. But my car needed more fixing and we preferred to trade in the car for a new one. More

by H.MARREROLPN92
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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