Colonial Volkswagen of Westborough - Service Center

Everyone is always professional, helpful and informative about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! More

Excellent as usual I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and r I called on Friday for quote on tires for my 2017 VW GTI. I received a quote and scheduled my appointment for Monday. The tires were installed and ready within 2 hours. More

40K service and more Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an awesome job as usual despite with a smaller crew. Gave me a loaner and in addition to the bearings work, took care of 40K service and a leaky tire. Nice work folks and highly recommend them More

Great service I've been serviced my cars the team at Colonial for over 10 years and they are always honest, upfront and great to deal with. I've been serviced my cars the team at Colonial for over 10 years and they are always honest, upfront and great to deal with. More

During a tough time, it was nice to see that they were open! Hello, As always, I received great service! With the covid 19 around, it was nice to see that they were still open. Unfortunately, my car will need Hello, As always, I received great service! With the covid 19 around, it was nice to see that they were still open. Unfortunately, my car will need an oil change every once in a while and it was nice to see that they were open. Heart goes out to them, please be safe!! Tom Hoye More

The service provided by this dealership is excellent Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. They picked up our vehicle, sanitized it before and after the service and then returned the vehicle to our home. More

Outstanding service! I would like to thank Bill McGrath for another five start service he extended me over the last 18+ years. Also, special Thanks to Michael (Service Te I would like to thank Bill McGrath for another five start service he extended me over the last 18+ years. Also, special Thanks to Michael (Service Technician) for the time he took to explain the findings and the repair approach...he demonstrated his high qualifications through the work he performed. More

Professional Service Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy thr Bill greeted me with heightened awareness of the current pandemic. He maintained social distancing protocol and extended his professional courtesy throughout the entire recall repair service period. More

Bill was great. First person to ever treat me with respect from a VW dealership. I have had non stop issues since I purchased my car and Bill seemed to care about my concern and try and find a way to respect from a VW dealership. I have had non stop issues since I purchased my car and Bill seemed to care about my concern and try and find a way to fix it. More

The service department operates very professionally. The front associates can always answer your questions. And the whole department works as a team and accommodate there customers. front associates can always answer your questions. And the whole department works as a team and accommodate there customers. More