Colonial Volkswagen of Westborough - Service Center

Great service and great people. They took care of all our needs and in a timely manner. I would recommend friends and family. They took care of all our needs and in a timely manner. I would recommend friends and family. More

I have written too many reviews for Colonial VW over the years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They are top notch! More

Colonial was able to fix a major issue that another dealer was unable to. They were very helpful in working with the other dealer to arrange towing, and also very much appreciated providing a rental wh dealer was unable to. They were very helpful in working with the other dealer to arrange towing, and also very much appreciated providing a rental while my vehicle was being worked on. The text updates were helpful. More

I appreciated the text video updates directly from the mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was bei mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was being fixed. More

Dylan is very supportive. He explained the car's problem in details and provided solutions that suited our need. It was a great experience working with Dylan. He explained the car's problem in details and provided solutions that suited our need. It was a great experience working with Dylan. More

This is my fourth vehicle purchased from Colonial. I will never go to another dealership. I will never go to another dealership. More

All services were reviewed and explained to me. Car was done earlier than I asked. Very pleasant experience Car was done earlier than I asked. Very pleasant experience More

They are great! Friendly staff and great-efficient work make it the place to be. Friendly staff and great-efficient work make it the place to be. More

The service was fine, the repair seems fine. The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and pro The cost seems high for a VW. Trying to get a ride to or from is a bit tricky since my Mom doesn't drive anymore. The dealer worked with me and provided a ride home. More

I will be bringing it in on Friday. I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tig I was talked into flushing my coolant and 5 days later there is no coolant left in the reservoir. Never had a problem until Colonial worked on my Tiguan. Would mot recommend. More