Colonial Volkswagen of Westborough - Service Center

Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area , open regarding projected charges. friendly, Comfortable waiting area More

excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service helps and tells, always friendly, I recommend contacting this service More

A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep you excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they could to minimize the disruption in my life when servicing my ID.4 (and the GTI before that). More

Excellent dealer, highly recommend. Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boo Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boot! More

Didn't repair problem after 2 appointments. Seemed like a simple repair not completed by a VW repair tech. Seemed like a simple repair not completed by a VW repair tech. More

The mechanic was able to turn off the service alert with the computer!!!!! Thank you the computer!!!!! Thank you More

The service guys were excellent to work with. They sent a video outlining inspection of the car and explained everything in detail. They sent a video outlining inspection of the car and explained everything in detail. More

We recently bought a car from Colonial. There was an issue a few weeks after buying the vehicle. The Service Dept. worked around our schedule & took care of the minor issue quickly. We ha There was an issue a few weeks after buying the vehicle. The Service Dept. worked around our schedule & took care of the minor issue quickly. We had a good experience with the purchase of the car as well. Would highly recommend this dealership. Thank you! More

The service department crew never disappoints me. They are professional, cheerful and knowledgeable. I have owned my car since 2017 and seeing the same faces in the service department tells me th They are professional, cheerful and knowledgeable. I have owned my car since 2017 and seeing the same faces in the service department tells me the staff enjoys their job as they are still employed at the same place. Colonial is getting it right. More

Pierre was excellent. He provided an exceptional service, answered all my questions, was thorough and patient. Thanks, Colonoal! He provided an exceptional service, answered all my questions, was thorough and patient. Thanks, Colonoal! More