Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,378 Reviews

1,378 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
December 22, 2023

Dylan was so helpful! There was a lot of complications with insurance, but he was proactive about reaching out to them and me and keeping everyone informed. I definitely t More

by csarajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

I was able to schedule my appointment and Bill and the whole team made the appointment easy. I was able to use the shuttle service to get some shopping done knowing that my car was getting completely look More

by ALANG1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Jon and his team are the best! They’re always so helpful and courteous. Great team. More

by CLBURACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The Westborough crew are so helpful and patient, they keep you updated in a timely manner. More

by RYPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

I have. continuosly gone back to Pierre and brought others to buy cars. He's the reason I shop at Colonial. More

by bpearlstein10270
Recommend Dealer
Yes
Employees Worked With
Pierre
December 19, 2023

Took my car in even though they didn't have a time slot available. They got to it as soon as they could. Only downside was waiting on a replacement part which was definitely NOT the fault of the service More

by ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Absolutely amazing team! Kind, courteous, helpful, understanding and made me feel like family even though I was from out of town. Bill and the team took care of my family's u More

by andy.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

The service team are very professional and do an excellent job in explaining any issues More

by GILAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

I received great work done on my vehicle. thank you I will come back again More

by ABRAHAMSBENJAMIN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2023

Jon was so helpful in explaining what was happening and keeping me updated with each step. More

by RYPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
45
...