Colonial Volkswagen of Westborough - Service Center

Took my car in even though they didn't have a time slot available. They got to it as soon as they could. Only downside was waiting on a replacement part which was definitely NOT the fault of the service available. They got to it as soon as they could. Only downside was waiting on a replacement part which was definitely NOT the fault of the service department. More

Absolutely amazing team! Kind, courteous, helpful, understanding and made me feel like family even though I was from out of town. Bill and the team took care of my family's u Kind, courteous, helpful, understanding and made me feel like family even though I was from out of town. Bill and the team took care of my family's unexpected issue on the holiday weekend, saving us from being stranded and unable to get home. I cannot thank them enough for saving our holiday! More

The service team are very professional and do an excellent job in explaining any issues excellent job in explaining any issues More

I received great work done on my vehicle. thank you I will come back again thank you I will come back again More

Jon was so helpful in explaining what was happening and keeping me updated with each step. keeping me updated with each step. More

Jon in the Service Department was helpful and courteous. He got the work done quickly and efficiently. He got the work done quickly and efficiently. More

Dylan was very helpful and walked me thru the work that would be done and was spot on with his estimate for when it would be ready for pick up. would be done and was spot on with his estimate for when it would be ready for pick up. More

Super friendly and helpful folks! Good communications on updates on my service . Why is there a 15 word minimum ??🙄 Good communications on updates on my service . Why is there a 15 word minimum ??🙄 More

Excellent customer service, detailed oriented! ! Keep up the great service For sure we will be back for service again! ! Keep up the great service For sure we will be back for service again! More

Excellent service department and even nicer staff. Been a customer of Colonial VW of Westborough for about 10 years. Employees always willing to assist and keep me updated during my visit. Always n Been a customer of Colonial VW of Westborough for about 10 years. Employees always willing to assist and keep me updated during my visit. Always nice to enter service area and receive a smile and a hello. More