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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,414 Reviews

1,414 Reviews of Colonial Volkswagen of Westborough - Service Center

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January 17, 2024

Colonial VW went above and beyond for me during my visit. Great communication and excellent customer service! Great experience. More

by rlmartin776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

They went over and beyond with their service once again. The service department booked my appointment right away and took care of the problem I had with my tire. More

by mpender21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

No problem with the service being completed, plus a free car wash and latte! No complaints here. More

by jlerbse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Dylan was excellent to work with. He is proactive, communicates well, and open and honest about the entire process. More

by jaimezirker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Always can count on thorough and pragmatic service. All staff is pleasant and attentive. Happy to know we can rely on this group to keep our cars in top shape. More

by astarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Bill was so friendly and helpful. He made the 3 hour wait time bearable. Thank you More

by skay1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

The experience was great. Everyone was extremely friendly and provided great customer service. Look forward to me new car. More

by vincentpucillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Great service. Everything was fixed quickly and works very well. Got a good explanation of the problem and demonstration of some features I did not know how to use. More

by afilippov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

Had my eye on a VW Tiguan. Pierre assisted me and answered all questions as well as allowed me to test drive two vehicles. He made the process quick and easy. Ray was extremely More

by lcollins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
January 08, 2024

Dylan kept me informed about the work that was required and the costs associated with it. Work was done in a timely manner ands am happy with the service and the representative Dylan. More

by samroze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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