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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,400 Reviews

1,400 Reviews of Colonial Volkswagen of Westborough - Service Center

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December 22, 2023

Excellent Service and customer care. I wish there was a way for this level of service at less cost! More

by FDLCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Everyone I have worked with at the dealership is knowledgeable and always strives to make it the best experience possible! More

by MCKENZIE.A.CLARK.1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Dylan was so helpful! There was a lot of complications with insurance, but he was proactive about reaching out to them and me and keeping everyone informed. I definitely t More

by csarajackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

I was able to schedule my appointment and Bill and the whole team made the appointment easy. I was able to use the shuttle service to get some shopping done knowing that my car was getting completely look More

by ALANG1882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Jon and his team are the best! They’re always so helpful and courteous. Great team. More

by CLBURACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The Westborough crew are so helpful and patient, they keep you updated in a timely manner. More

by RYPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Absolutely amazing team! Kind, courteous, helpful, understanding and made me feel like family even though I was from out of town. Bill and the team took care of my family's u More

by andy.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

I have. continuosly gone back to Pierre and brought others to buy cars. He's the reason I shop at Colonial. More

by bpearlstein10270
Recommend Dealer
Yes
Employees Worked With
Pierre
December 19, 2023

Took my car in even though they didn't have a time slot available. They got to it as soon as they could. Only downside was waiting on a replacement part which was definitely NOT the fault of the service More

by ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

I received great work done on my vehicle. thank you I will come back again More

by ABRAHAMSBENJAMIN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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