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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,388 Reviews

1,388 Reviews of Colonial Volkswagen of Westborough - Service Center

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June 21, 2023

Professional team and client care. I really recommend them to anyone. Keep the good work. More

by sleiman.elie
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile Salem
June 21, 2023

Great communication. Dylan, let me know what they were doing, He did a following and then called when ready.. The process was was very nice. More

by Charlie67
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Jon kept me informed of the status of my car throughout the whole time it was getting serviced and of any parts that unexpectedly needed to be updated. Great communication! More

by lauren.kokoszka
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

My car got hit in the parking lot the warranty I got not not what I was told. You wonder why car dealerships get bad raps More

by DAVIDCONSIGLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Our sales experience was very smooth and they people were very helpful. We are very happy with the car for our daughter. More

by lisaandcurt
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

My service experience was very pleasant and Jon was very helpful. Both of the drivers who provided the ride were great too! I'm very happy with the results, thank you verry much! More

by ACZN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

The best Service department! I wouldn’t bring my vehicle anywhere else for service. My concerns are always investigated and the findings explained honestly. More

by AMYKAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Perfect as always. Great attention to detail and listened to my questions. Thanks Dylan Begin. More

by JACKIEBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Professional in every way especially in service. Love me GTI and will trade for a later model in 2025 or sooner! More

by WEEKDAYTREASURER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Miller
June 12, 2023

It was a pleasing end to a 1 year wait for our ID. 4. Marc who made our sales process go smooth, explained all the relevant features and has been checking with me on my experience. More

by aninda.barat
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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