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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,388 Reviews

1,388 Reviews of Colonial Volkswagen of Westborough - Service Center

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April 21, 2023

Everything was perfect , from the staff to the sales process. I really enjoyed having business with Colonial VW dealership. More

by dsmg2us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile Salem
April 21, 2023

Thank you for servicing my Passat. The timing was a bit long for an oil change. More

by BLESSEDINTHESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

I was treated with efficiency and good humor. The work was complete in the time predicted and the company provided a very comfortable waiting area with a great coffee machine. Thanks. More

by anned921c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

The Service Department experience is always very good. It is what keeps me a Colonial customer. More

by DEBORAH.BLICHARZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy McGrath
April 19, 2023

Excellent service, good follow up, always felt supported and advised during the transaction. Will recommend to friends. More

by cabbes26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McKenzie Clark, Emile Salem
April 19, 2023

Dylan is amazing and always so informative! Never have had an issue! They all make it so simple and easy! More

by ASHLEY.LABARRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

I brought my beetle R-line in for its 50,000 mile service. It was all done well on time and out a fair price. More

by weslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

As always, the customer service at Colonial VW is fantastic. The service team and the mechanics are amazing! More

by rkim521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Cal, the sales rep was excellent, helpful and knowledgeable. Ray the GM went above and beyond. Everyone I met with was fantastic. More

by larissaW
Recommend Dealer
Yes
Employees Worked With
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal Angus
April 14, 2023

I was notified of all work that was needed, before anything was done, for my approval. Excellent work and communication throughout the process. Only drawback was that, since I have an older Jetta (200 More

by PEGGY_WYSOCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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