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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,412 Reviews

1,412 Reviews of Colonial Volkswagen of Westborough - Service Center

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April 27, 2023

The people at VW Westborough were fantastic - very organized, very helpful and great to talk to. Their only issue is that they have to deal with the problems that VW has with bad information give More

by David Barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Pierre is great, this is my second car I’ve gotten from him and he is very professional and easy to work with. Colonial Volkswagen is great at working with customers and helping you find what you are looki More

by snl3700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Dylan, Jon and Billy always get my GTI repaired quickly! The techs always get it right. The only place I service my VW! More

by matt430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2023

Dealership and manager that wants to help the customer, excellent customer service, would highly recommend. More

by MAM375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Thank you for servicing my Passat. The timing was a bit long for an oil change. More

by BLESSEDINTHESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Everything was perfect , from the staff to the sales process. I really enjoyed having business with Colonial VW dealership. More

by dsmg2us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile Salem
April 20, 2023

I was treated with efficiency and good humor. The work was complete in the time predicted and the company provided a very comfortable waiting area with a great coffee machine. Thanks. More

by anned921c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

The Service Department experience is always very good. It is what keeps me a Colonial customer. More

by DEBORAH.BLICHARZ
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy McGrath
April 19, 2023

I brought my beetle R-line in for its 50,000 mile service. It was all done well on time and out a fair price. More

by weslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2023

Dylan is amazing and always so informative! Never have had an issue! They all make it so simple and easy! More

by ASHLEY.LABARRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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