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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,388 Reviews

1,388 Reviews of Colonial Volkswagen of Westborough - Service Center

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April 05, 2023

Billy mcgrath was great and very helpful through this whole process he kept me well informed and up to date on all aspects of the repair More

by tboucher2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Excellent service, clean dealership. Sales aren’t pushy. Have had service done without any problems. More

by SUSANCHRISTEDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Best customer service I’ve ever received at any dealership. The were honest and provided the upmost stand up service. Highly recommend More

by BRISSON.REALTYANDCOMPANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Everything was done in a timely manner, very courteous and knowledgeable people. Highly recommend using this location to service your vehicle. More

by Aglika1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Service was done quickly and they kept me up to date on the progress of the work. More

by neal.neslusan
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Thoroughly enjoyed the buying experience - reasonable, pleasant, responsive, informational, helpful, completeness, and prompt. And love the car! More

by cat4wilde
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal Angus
April 03, 2023

Service department is excellent, with clear communication throughout the process. Provided me with both short and long-term considerations without pressuring a decision in any particular direction. More

by michael.xarras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Service is excellent at Colonial. They offer drop off the night before with Key drop and they also offer car service if you would prefer that also. More

by LOUSACS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

I have been Colonial VW customer for many years and the service is always great. More

by PNAVARRO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Very helpful and got me back on the road quickly. Thanks for sorting out my ECP light issue. More

by jimcbodor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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