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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,384 Reviews

1,384 Reviews of Colonial Volkswagen of Westborough - Service Center

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October 21, 2022

Very professional service. Got ride back home and was very timely with the appointment and service. They did not call me to schedule when my part came and I was waiting 2 wee More

by lapyauyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2022

Service was quick and the front desk explained in detail what work was being done and why it needed to be done. More

by afrule58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

The Staff are always polite and helpful. I have only had positive experiences with them. More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2022

The service department is excellent. Always pleasant, informative and timely. I miss the videos we used to get while the technicians were working on the car though. That was a nice f More

by LYNNEMOVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Service desk help was great and really appreciated them. However, both my wife and I had our cars damaged while being serviced in the same week More

by BOSTONCHRIS617
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Excellent service as usual thank you. I think the guys are very helpful I will return More

by ballon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Friendly, had a great experience at Colonial Volkswagen with the service department, would recommend them. More

by goofy758103
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

I find it strange that you require people to write anything let alone 15 words. I don’t wanna write any words I just wanna be done but since protesting would be more work than it’s worth, I’ll just sa More

by davidrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

They are the best service department around always accommodating I highly recommend them to anyone looking for service More

by Pespo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina
September 30, 2022

I was able to get the required repairs done in a timely manner and get a Massachusetts inspection sticker. Future recommended maintenance were discussed. More

by Citadel25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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