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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,455 Reviews

1,455 Reviews of Colonial Volkswagen of Westborough - Service Center

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December 02, 2022

The staff is courteous and friendly. Service is always completed in a timely manner. Waiting area is nice. More

by mlj19862003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Always very welcoming and accommodating; I appreciate the amenities in the waiting area and the care the service staff takes to keep me informed. More

by james.cerone101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Always accommodating, kind, polite and honest. Trust them with my vehicle service and repair work. More

by TNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Great customer service great communication very happy with all my services there. I highly recommend this place! More

by KRIS21K8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

A relaxed and friendly environment. Very Knowledgeable and extremely helpful. Service Dept employees were very helpful and friendly. More

by ty0501
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

In my experience this dealership is great. The employees at the service center never fail to be helpful and friendly. More

by ADAM.DIFAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Purchased my second Volkswagen from Colonial and couldnt be any happier with my experience and my new Tiguan! More

by syoung15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

They have great customer service. They are very professional and accommodating. I would highly recommend. More

by dan9237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

I have been having my VW’s serviced in this location easily over ten years. I have always been very impressed with and almost exclusively deal with Jon Lacey. Jon is always fast, friendly and efficient More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Service was excellent I was brought in right away and was fixed correctly the first time thank you More

by ballon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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