Colonial West Chevrolet of Fitchburg

Service staff is always very friendly and efficient. I won't take our Chevrolets anywhere else. I won't take our Chevrolets anywhere else. More

Very professional, they got me i and out. No problem with me asking questions and giving extra assistance. Thank You No problem with me asking questions and giving extra assistance. Thank You More

Great service, updated me on status of repairs and quickly got usback on the road quickly got usback on the road More

Very helpful and quick turn around. I received texts and telephone calls from the Service Department with updates as we went along. I really appreciated that. I received texts and telephone calls from the Service Department with updates as we went along. I really appreciated that. More

I was able to easily schedule a service appointment. Service advisor answered several questions. Service was completed in a timely manner. Service advisor answered several questions. Service was completed in a timely manner. More

recently came in for an oil change and had a great experience from start to finish. The staff was friendly, professional, and made me feel welcome as soon as I arrived. They got my truck in quickly, e experience from start to finish. The staff was friendly, professional, and made me feel welcome as soon as I arrived. They got my truck in quickly, explained the service clearly, and even checked my tire pressure and fluid levels at no extra cost. The waiting area was clean and comfortable, and the whole process was fast and efficient—perfect for my busy schedule. I really appreciated the transparency and honesty about what my truck needed (and didn’t need). No upselling, just solid, trustworthy service. I’ll definitely be coming back for future maintenance and highly recommend them to anyone looking for reliable car care. Thanks again for a smooth and stress-free experience! More

Been with Colonial West in Fitchburg since 2015 when I bought my first Chevy Colorado , everybody I dealt with then was great , got away from them for a little bit when I bought my 2018 Colorado but the d bought my first Chevy Colorado , everybody I dealt with then was great , got away from them for a little bit when I bought my 2018 Colorado but the dealership I was dealing with was pretty shady and I didn't like that attitudes so I came back to Colonial West in Fitchburg and haven't looked back . happy with the service team and the sales team that helped me when I bought my new truck I just bought a GMC Canyon Denali as a retirement truck and I'm very happy with it . I'm going to be a lifelong consumer with Colonial West of Fitchburg for service as well as new vehicles when I do buy one More

Service from scheduling to work performed was excellent as it always has been. Chris was informative providing different pricing options for the front brake job. as it always has been. Chris was informative providing different pricing options for the front brake job. More

John and Bill helped me so much finding my perfect car. I was going from a 2014 jeep, to a 2025 Chevy Trax. John reassured me through the phone call we had that they can help me out. My old jeep had to get I was going from a 2014 jeep, to a 2025 Chevy Trax. John reassured me through the phone call we had that they can help me out. My old jeep had to get towed to this dealership, (it was un drivable) and John had no problem with that. This place is extremely fair and reasonable. I was able to walk away within only a few hours with a brand new 2025 Chevy!!! :) More

From start to finish, Colonial West was a breeze. Vinnie was a great help finding the right truck and Bill was a pleasure to work with on delivery and paperwork. Would highly recommend buying your ne Vinnie was a great help finding the right truck and Bill was a pleasure to work with on delivery and paperwork. Would highly recommend buying your next vehicle at Colonial West 👍🏼 More