Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,508 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,508 reviews
February 15, 2021
This is a top-notch dealership. Polite friendly prices on vehicles are much more than fair. And they absolutely crushed it on my trade-in I was amazed it really save me money and lowered my monthly payment w vehicles are much more than fair. And they absolutely crushed it on my trade-in I was amazed it really save me money and lowered my monthly payment which is awesome. Alex my salesman And Gino His sales manager were So helpful finding me my unicorn of a truck couldn’t be happier will always go back More
by Crossstate
Employees Worked With
Gino !!!! Was awesome , Alex Breault
February 14, 2021
Everyone at Colonial was friendly, helpful and efficient. Bill listened to what I was asking for and he made it happen. He was knowledgeable about the vehicle I was purchasing and made sure I was able to a Bill listened to what I was asking for and he made it happen. He was knowledgeable about the vehicle I was purchasing and made sure I was able to ask any questions about the vehicle and made me feel comfortable driving the vehicle off of the lot. I would recommend Bill and his team to everyone. They were all great. More
by Sandi Favreau
February 14, 2021
Bill went above and beyond to find me the perfect fit! I had an idea of what I wanted to purchase and the moment I pulled up he had a couple different options ready to test drive. He was straight forward, h had an idea of what I wanted to purchase and the moment I pulled up he had a couple different options ready to test drive. He was straight forward, honest, and easy to work with! Thanks to Carlos and Geno who were also great to work with and made the entire process easy! Highly recommended this dealership to anyone looking for a new vehicle!! More
by mmcmahon2111
February 13, 2021
Bill was great to work with and it was enjoyable to for a change to buy a new vehicle. I highly recommended all your employees and a special thanks to Gino change to buy a new vehicle. I highly recommended all your employees and a special thanks to Gino More
by David Goodall
February 13, 2021
No nonsense straight forward no B. S. It was worth the extra time and effort to come out and do business we this outfit! 5 stars++ extra time and effort to come out and do business we this outfit! 5 stars++ More
by MJM 51
February 11, 2021
Great Experience with entire dealership including Carlos Silvera, Gino my salesman Rafael..thanks for making my purchase so pleasurable and easy.. You guys are Great !! Silvera, Gino my salesman Rafael..thanks for making my purchase so pleasurable and easy.. You guys are Great !! More
by LAP208
February 03, 2021
The courtesy and awesome costumers skills provided by Alex were determinant to close the deal on the car I as looking for. Also Carlos, the Finance Manager helped a lot through all the financing steps an Alex were determinant to close the deal on the car I as looking for. Also Carlos, the Finance Manager helped a lot through all the financing steps and made me really happy. More
by Yuri Ischkanian
January 30, 2021
Very friendly, extremely helpful and patient to work with. Explained any confusions and worked with my agent through every hurdle. Had us on the road same day. with. Explained any confusions and worked with my agent through every hurdle. Had us on the road same day. More
by truehartcameron
January 27, 2021
Very professional, work hard to find the best car to fit my needs and I'm absolutely in love with it 10/10 for Vinny! my needs and I'm absolutely in love with it 10/10 for Vinny! More
by Jfesta815
Employees Worked With
