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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,462 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,462 reviews
September 16, 2020
Everyone we worked with here was professional and courteous. No pressure sales is always a nice thing to experience. The show room is nice and clean. courteous. No pressure sales is always a nice thing to experience. The show room is nice and clean. More
by JULIE.BISSELL
September 07, 2020
Bill McMahon was a great salesman. He was very knowledgeable about the truck I purchased. Wish they were a little flexible on the price though. They wouldn't come down at all on the slightly over knowledgeable about the truck I purchased. Wish they were a little flexible on the price though. They wouldn't come down at all on the slightly over priced truck. Overall, service was very good. More
by Tfosco
Employees Worked With
Bill McMahon
September 04, 2020
The entire staff was excellent! The first dealership I been too where everyone I spoke with felt like I was talking to a friend. I will be sure to recommend them to friends and family! Thanks again. been too where everyone I spoke with felt like I was talking to a friend. I will be sure to recommend them to friends and family! Thanks again. More
by Bob S
August 29, 2020
This was the second time I’ve bought a truck at this dealership. Both times they were very professional. Walter walked me though the buying process and helped me get the vehicles that I wanted. dealership. Both times they were very professional. Walter walked me though the buying process and helped me get the vehicles that I wanted. More
by Woghero123
Employees Worked With
Walter Lahood
August 28, 2020
Had a great experience with Walter, great salesmen, very knowledgeable, very polite Will definitely refer him to others that are looking for a new or used car!!! knowledgeable, very polite Will definitely refer him to others that are looking for a new or used car!!! More
by BARBFRA69
Employees Worked With
Walter Lahood
August 25, 2020
Bill was a huge help in finding my Honda CR-V! He was very professional and informative. Also made my car shopping experience so much more enjoyable! very professional and informative. Also made my car shopping experience so much more enjoyable! More
by Dcassarino
Employees Worked With
Bill McMahon
August 24, 2020
Bill was easy to work with from the start. No unnecessary pressuring or constant sales pitches. Yet he was there every step to make sure all questions regarding the vehicle were answered and made sure I wasn pressuring or constant sales pitches. Yet he was there every step to make sure all questions regarding the vehicle were answered and made sure I wasn’t given an unfair deal. Would highly recommend a stop by if looking for a new vehicle. More
by Michael.sullivan
Employees Worked With
Bill McMahon
August 21, 2020
It was a pleasure working with Bill McMahon purchasing the van for my plumbing and heating business. He simply got the job done in a timely manner! I left there thrilled with my experience. Friendy, fast, the van for my plumbing and heating business. He simply got the job done in a timely manner! I left there thrilled with my experience. Friendy, fast, and efficient!! More
by Tony H.---ABH P&H Contr's LLC
Employees Worked With
Bill McMahon
August 18, 2020
Easy place to deal and purchase. Work is speedy and hassle free. Friendly people and Detailed. Due time was given to explain all car features. hassle free. Friendly people and Detailed. Due time was given to explain all car features. More
by Amit Kaul
Employees Worked With
Walter Lahood
August 15, 2020
We purchased a new Z71 and couldn’t be happier. Our Sales Rep Bill was outstanding! Honest and worked hard to make the buying process easy. Highly recommend working with Bill! Sales Mgr Geno was great! Rep Bill was outstanding! Honest and worked hard to make the buying process easy. Highly recommend working with Bill! Sales Mgr Geno was great! More
by Sara E
