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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,508 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,508 reviews
December 08, 2020
Bill was so great to work with!! He made the process so easy and was very straightforward. He listened to what features I wanted in my vehicle and showed me all my options. I would absolutely recommend him easy and was very straightforward. He listened to what features I wanted in my vehicle and showed me all my options. I would absolutely recommend him and Colonial West! More
by MJohns
Employees Worked With
Bill McMahon
November 30, 2020
Bill McMahon did great job for me. No nonsense, just straight talk Internet department did not respond accurately but Bill made up for that in service. straight talk Internet department did not respond accurately but Bill made up for that in service. More
by Lsrydstrom
November 25, 2020
Walter is a great person and great professional. Thank Walter is a great person and great professional. Thank you for the outstanding work Walter! I would recommend you to my friends and family members. Walter is a great person and great professional. Thank you for the outstanding work Walter! I would recommend you to my friends and family members. More
by Leo Campos
Employees Worked With
Walter Lahood
November 13, 2020
1st time shopping for my truck colonial west was the 2nd dealership I went to 1st one no bueno glad I walked away & came her vinnie was my sales person he made everything so easy & fast picked out my truck dealership I went to 1st one no bueno glad I walked away & came her vinnie was my sales person he made everything so easy & fast picked out my truck & now I am a happy truck owner want to thank Carlos as he was the man behind the phone making it all possible definitely a 5 star dealership More
by carlito4493
November 10, 2020
You guys were awesome, courteous saved my butt I would recommend you to anyone! Thanks again. The service was effortless and 5 star rating for everyone. recommend you to anyone! Thanks again. The service was effortless and 5 star rating for everyone. More
by Falloutfour37
November 09, 2020
What a fantastic experience, I truly would not recommend going ANYWHERE else besides here, bill and his crew did a bang up job on getting us situated with new vehicle and couldn’t thank them enough! going ANYWHERE else besides here, bill and his crew did a bang up job on getting us situated with new vehicle and couldn’t thank them enough! More
by Autoparkworcester
November 07, 2020
Vinnie was extremely easy to work with. Not pushy, listened to everything that we wanted and got us in a great new truck! Would recommend him to anyone wanting to purchase a new vehicle. listened to everything that we wanted and got us in a great new truck! Would recommend him to anyone wanting to purchase a new vehicle. More
by Gcasey
Employees Worked With
October 31, 2020
Bill was amazing, every thing element as smooth as it could be and he was helping me even after hours, nothing I could complain about at all, if you need anything make sure you ask for Bill! could be and he was helping me even after hours, nothing I could complain about at all, if you need anything make sure you ask for Bill! More
by painter4life86
October 30, 2020
Bill was a fantastic salesman to work with. Honest, funny and laid back. It made the buying process that much better! Truly enjoyed working with Bill and will definitely be a returning customer! and laid back. It made the buying process that much better! Truly enjoyed working with Bill and will definitely be a returning customer! More
by LaValle.diana
