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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,517 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 18, 2025
I would like to thank Jeff Chandler and the Colonial West
team for their excellent service and professionalism in their service…..
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by Vinny
July 18, 2025
Everyone is always so friendly!
The waiting area is great and they dud the service in the amount of time promised!
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by Donna B
Employees Worked With
Other Employees :
Rob my salesman was awesome, he came and said hello and asked me how I’d like the car!
July 17, 2025
Work was done on time.
I even had him do extra that I did not have any appointment and they had no problem doing it for me.
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by Jasper8131
Employees Worked With
Dealership Inventory (179 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Free WiFi
- Shuttle Service
- Cable TV
- Customer Lounge Area
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Television
- Vending Machines
- Free Loaner Cars
- Children's Play Room
- No Contact Transactions
- Authorized Accessories Store
- Instant Financing
- Vehicle Sanitization
- Home Test Drives
