
Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,608 reviews
Pleasant & Professional Andy Cadwell from the beginning phone call answered all our questions, was very knowledgeabe and open to meeting with him to our convenience. He made Andy Cadwell from the beginning phone call answered all our questions, was very knowledgeabe and open to meeting with him to our convenience. He made a very long process seem doable. More
Great! The the low tire pressure light came on in my car, it was taken care of quickly, tires needed air no problem, no repairs needed. Great service. The the low tire pressure light came on in my car, it was taken care of quickly, tires needed air no problem, no repairs needed. Great service. More
tire rotation Your service guy gave me the report, said cars done and ok. Since the tire rotation was skipped at our first/last service in June, I asked about the Your service guy gave me the report, said cars done and ok. Since the tire rotation was skipped at our first/last service in June, I asked about the tire rotation. I was told then It wasn't need since there was only 3700 miles I was told, with no enthusiasm that if I wanted it done, you could bring the car back in, put on the lift and rotate the tires. He also said it was not really needed, as the tread was all, 8mm all tires. I'm not a mechanic but I always thought the tire tread depth was for tire overall wear and/or a suspension problems. The main reason to rotate the tires their life as maximized of all 4 tires. I guess I must be more specific next time. More
excellent service deartment Columbia Ford/Kia has been a great dealership since I bought my F-150 in 2014. Each time I required service beyond a lof visit, I have been treated wi Columbia Ford/Kia has been a great dealership since I bought my F-150 in 2014. Each time I required service beyond a lof visit, I have been treated with respect and professionalism. More
I called Rachel at 9:00 am, told her I was concerned about how my NEW F150 was shifting. She scheduled me an appointment for 10:30 same day. 4 people discuss my issue and drove the truck until I was com about how my NEW F150 was shifting. She scheduled me an appointment for 10:30 same day. 4 people discuss my issue and drove the truck until I was completely comfortable. Amazing service, very much appreciated! Rob Tassone More
Staff is always extremely friendly, knowledgeable, and always make sure I am satisfied with the repairs or work that has been completed. They truly go out of there way to be helpful. always make sure I am satisfied with the repairs or work that has been completed. They truly go out of there way to be helpful. More
No pressure smooth sale and closing Had a excellent sales experience with Henry Gregoire, Ed Carpenter and Jake Gurzler both online and in person, very cordial and pleasant to deal with. Had a excellent sales experience with Henry Gregoire, Ed Carpenter and Jake Gurzler both online and in person, very cordial and pleasant to deal with. A real plus is the cleanliness of the vehicle lot, sales floor, waiting area and service. More
Pleasant and rewarding experience! Look forward to doing business again in the future. Very nice dealership, very nicely kept and everyone is pleasant. Happy New Year 🎊 business again in the future. Very nice dealership, very nicely kept and everyone is pleasant. Happy New Year 🎊 More
Entire Experience Was Great The sales associate, Jordan, did a great job finding the exact vehicle that I wanted and helping through the entire process. He was friendly, courteo The sales associate, Jordan, did a great job finding the exact vehicle that I wanted and helping through the entire process. He was friendly, courteous and professional. Going through the negotiations and paperwork with him and finance (Jake) was a smooth and straight-forward process. They gave me a great trade-in value and an excellent deal on a new F-150. It was clear they were working hard to meet my needs without pressuring me into anything I didn't want. I'll definitely recommend this location and Jordan to anyone looking for a car. More
The service was excellent, in and out . Also brought in The service was excellent, in and out . Also brought in my 07 ranger the following Mon and had another good experience but I missed saying merry Xma The service was excellent, in and out . Also brought in my 07 ranger the following Mon and had another good experience but I missed saying merry Xmas to John Senick. More