Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,374 reviews
Great buying experience! I purchased a new explorer and had a very positive experience! Everyone was friendly and accommodating. I was able to get the exact vehicle I wanted a I purchased a new explorer and had a very positive experience! Everyone was friendly and accommodating. I was able to get the exact vehicle I wanted and the whole experience went quickly and smoothly. More
Complimentary Oil Change In and out quick, 30 minutes total. Always easy to schedule and make changes to appointment online, staff is always accommodating and easy to deal In and out quick, 30 minutes total. Always easy to schedule and make changes to appointment online, staff is always accommodating and easy to deal with. More
Excellent Very helpful and great service. Always making sure everything is done right and in a timely manor. Recommend to anyone looking to buy a car or getting Very helpful and great service. Always making sure everything is done right and in a timely manor. Recommend to anyone looking to buy a car or getting service done. More
Repair Resolution Mike went out of his way to help resolve my Ford F-350 repair issue. He obtained support from his management and his repair team to ensure a proper o Mike went out of his way to help resolve my Ford F-350 repair issue. He obtained support from his management and his repair team to ensure a proper outcome. This is my third vehicle from the present Columbia Ford and there were several from the previous ownership. The sales area, parts area and the repair waiting area are all very well setup and customer friendly. More
oil change Replaced oil in timely manner very friendly and helpful and very professional. Best experience I've ever had definitely something I'd recommend to all Replaced oil in timely manner very friendly and helpful and very professional. Best experience I've ever had definitely something I'd recommend to all friends and family More
Prompt Service I called last minute for a oil change the next day and they were able to fit me in. Thank you for accommodating my schedule. I called last minute for a oil change the next day and they were able to fit me in. Thank you for accommodating my schedule. More
A very relaxed and efficient team at Columbia Ford. My vehicle purchase was completed in one visit. Every person I dealt with during my purchase of a F-150 truck was professional and committed to takin My vehicle purchase was completed in one visit. Every person I dealt with during my purchase of a F-150 truck was professional and committed to taking care of my concerns. This will definitely be the first dealership I go to for future purchases. More
Wonderful family friendly dealership We recently purchased a new minivan from Columbia ford kia, and the service was fantastic. Matt made the process very easy. He explained everything an We recently purchased a new minivan from Columbia ford kia, and the service was fantastic. Matt made the process very easy. He explained everything and answered all our questions. when we went back to fill out the final paperwork with our kids... Rachel at the front desk gave them cookies and showed them the koi fish. They really made us feel comfortable and appreciated. We will definitely be taking advantage of their services again in the future. More
Great experience! A little under a week ago, I received my 2007 Toyota Prius’ Christmas-tree like warning that the hybrid battery was once again in final throes, after A little under a week ago, I received my 2007 Toyota Prius’ Christmas-tree like warning that the hybrid battery was once again in final throes, after a rebuild by specialists 100k miles before. It was time to put it out to pasture, and o was honestly tired of 7+ yo cars. A gentle nudge from a friend pointed us to Columbia Ford, and we limped my old car in, we’re greeted by Ed and others who knew we were coming, and we’re going to stay late to make sure I not only left the lot in a safe and functioning vehicle, but also one that I would like. I had my doubts that that last part was something even remotely possible picking from something on the lot in such a tight situation. I am so happy I was wrong; Ed showed us some choices right away, spoke directly to me and allowed my husband some time to wander the lot while I drooled on a few first picks. Not only did the first pick work out, but it wound up being the car I fell in love with. My old Prius still got a good trade in price, and the entire experience was fantastic. I can’t thank my friend enough for the tip, and Ed for his help on the lot today. More
Exceptional Service!! Luis was awesome from start to finish of my purchase!! He was very professional while folding in a personal touch. He was honest and straightforward Luis was awesome from start to finish of my purchase!! He was very professional while folding in a personal touch. He was honest and straightforward providing exceptional service covering all bases. I highly recommend this dealership and Luis. More