Columbia Ford Kia

Oil change and request for monor repairs I requested the scratches to the front bumper of my 2017 leased Ford Edge be repaired, as well as one of the hand grips that became disengaged from it I requested the scratches to the front bumper of my 2017 leased Ford Edge be repaired, as well as one of the hand grips that became disengaged from it's ceiling mount. At the same time the service department recommended the 15k mile oil change be conducted, so the appointment was scheduled for Monday at 8 AM the following week. I dropped the car off as scheduled and was notified at 11:30 AM the same day the car was ready for pick up. The oil change and repair to the hand grip were completed, as well as an attempt to buff the scratches out; which came very close to accomplishing the task, however the scratches were too deep. I was provided the name of a recommended body shop and will complete the work there. This is just another example of why Columbia Ford is a 5 star dealership: the service was on schedule, accomplished in a timely manner, the service representative was professional and asked if I needed a ride home (I didn't need one, but a ride was offered), and there was no charge for the oil change, hand grip repair or buffing the scratched bumper. Columbia Ford continues to impress me with the fact that it is the best dealership in the area, to both purchase a car and have your car serviced at. More

Happy day! My experience at Columbia Ford was pleasurable and stress free which was very important to me. Kim Vespa and other staff were very helpful and infor My experience at Columbia Ford was pleasurable and stress free which was very important to me. Kim Vespa and other staff were very helpful and informative, The atmosphere was friendly and everyone went out of their way to please this customer. I would recommend this dealership and Kim to other people wanting to buy a car. Thank you for making my experience a great one! More

👌🏼 Top Notch We just purchased a car through salesman Tim Basset. The process couldn’t have been smoother! Tim was incredibly knowledgeable about the vehicle we pu We just purchased a car through salesman Tim Basset. The process couldn’t have been smoother! Tim was incredibly knowledgeable about the vehicle we purchased and was able to get us into the vehicle at a great price with great financing! Everyone in the process was polite and knew what they were doing with the process. Paperwork went super smoothly and we had the car in the driveway before I had a chance to blink. We’re looking forward to doing more business with them in the future. The whole experience was great (and we’ve been to many, many dealerships and dealt had a few terrible experiences!). More

Fixes after purchase Had a vibration in front (tires balanced) Transmission seemed to be rough on the shift and got stuck in reverse (seems to be better but I’m still ske Had a vibration in front (tires balanced) Transmission seemed to be rough on the shift and got stuck in reverse (seems to be better but I’m still skeptical, not because of the service performed, just not sure thst transmission itself is good) More

3ed generation My grandfather bought a car from John Senick, then both my parents did so of course I had to! It was the best experience. I went there to look at a ca My grandfather bought a car from John Senick, then both my parents did so of course I had to! It was the best experience. I went there to look at a car my dad found online. John read my face and knew right away I wasn’t interested. He went and got keys for another car I had my eye on when we walked out to the parking lot. It was perfect. He helped me get a great deal and treated me like family. I highly recommend him and the Colombia dealership. All the staff is friendly and bubbly! Thank you guys for all the help and for finding the car of my dreams!!!! More

quick convenient Had to re-schedule 6 month appointment. Mike got me in on a Friday at 07.30 am so it gave the rest of the day to get back to work and finish out the d Had to re-schedule 6 month appointment. Mike got me in on a Friday at 07.30 am so it gave the rest of the day to get back to work and finish out the day with minimal impact...greatly appreciated. More

Fabulous Experience Andy and Henry showed me several trucks, very attentive and professional. Fitted me with a used Ford F350 that should work very well for me. The facil Andy and Henry showed me several trucks, very attentive and professional. Fitted me with a used Ford F350 that should work very well for me. The facility is as outstanding as the people who serve you. You won't be disappointed. I highly recommend Columbia Ford they will find a car or truck that fits you perfectly. More

Great service, right price, extremely comfortable setting. I’ve been to this location twice. The people are incredibly friendly, the work and price are great, and they are very honest about not charging for wo I’ve been to this location twice. The people are incredibly friendly, the work and price are great, and they are very honest about not charging for work that should be covered by the warranty. The center is very clean and comfortable. Comfortable couches, great lighting (none of that horrible fluorescent lighting that most service centers have), relaxing decor (albeit a bit heavy on the hunting theme for my taste), glistening bathrooms, and free coffee. More

Quick and accurate Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never h Every time I have had my truck serviced at Columbia, the service department has been great. IV only had the oil changed and tire rotated, but never had a problem getting in and out on a timely fashion. While there, had gourmet coffeee and a toasted muffin from the Thunderbird Cafe’!!😜 More

Excellent I went into Columbia Ford and was immediately greeted by a sales person. The sales person was not pushy at all and very attentive. I have come to Colu I went into Columbia Ford and was immediately greeted by a sales person. The sales person was not pushy at all and very attentive. I have come to Columbia Ford, for sales, service, parts and have always been satisfied. The store culture is top notch and the facility is high class! Let’s not forget to mention the top notch Thunder bird cafe - I have yet to see a facility like this. Anyone who comes here will not be disappointed and I will continue to refer customers here! More