
Columbia Ford Kia
Columbia, CT
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Best experiance for buying my at a dealership My fiance and I both went to the dealership for cars. They gave me a good price on my trade in and found the perfect car for both of us. Thank you Ste My fiance and I both went to the dealership for cars. They gave me a good price on my trade in and found the perfect car for both of us. Thank you Steve and Jimmie and all the staff. Very friendly, they even have free cookies and water whenever you want them! More
Felt comfortable working with the sales department. Very willing to fix or answer any questions or problems you may have. They give you plenty of time and test rides to assist you with making a decision Very willing to fix or answer any questions or problems you may have. They give you plenty of time and test rides to assist you with making a decision. More
Kia Experience Have been a Toyota customer for over 10 years and thought the customer service and product was the best I could have received. To my surprise I am no Have been a Toyota customer for over 10 years and thought the customer service and product was the best I could have received. To my surprise I am now a new convert!! The KIA products has surpassed by expectations to the fullest. Gates KIA customer service and sales associate David Stratton have been excellent!!! Thanks David for all your patience with us. More
Warranty Repair on my Alumiduty I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior I bought a new vehicle from another dealer, and brought my truck in for oil change service there, and to explain my aesthetic issues with the interior of my Job 1 F-250. The advisor took photos and said he would have to call Ford for approval of replacement. I never heard another word from them. Next time around, I called Columbia Ford to perform my oil change, and explained to them what happened at the other dealer. She took pictures, had an answer within the hour, and had parts ordered that same day. This visit was to install the ordered parts. A+ for Columbia Ford. They will have my business from now on. More
Like always, I had a great experience at your service dept I just have to say that the only thing your dealership(along with Gates Nissan) could take from this review is to just keep doing what you do because I just have to say that the only thing your dealership(along with Gates Nissan) could take from this review is to just keep doing what you do because you truly are the best. More
Wonderful Everyone was absolutely wonderful. Matt went above and beyond to make sure that we were comfortable with every part of the buying process. Not once di Everyone was absolutely wonderful. Matt went above and beyond to make sure that we were comfortable with every part of the buying process. Not once did I feel rushed into making a decision. Matt answered every question we had and made a simple. More
Nothing but problems I have had nothing but problems since I purchased my KIA Sportage at Columbia KIA. Service is horrible and there in no way to place a complaint. I have had nothing but problems since I purchased my KIA Sportage at Columbia KIA. Service is horrible and there in no way to place a complaint. More
Oil change Great service. I have been going to this dealership for over 25 years. My Dad also used this dealership for his car needs years ago. Chris Messier wa Great service. I have been going to this dealership for over 25 years. My Dad also used this dealership for his car needs years ago. Chris Messier was wonderful to work with back then. I have bought and leased many vehicles here. Mike P and Joe B in service are always great to work with. More
Columbia went above and beyond I was looking for a Pre-Owned Flex. They did not have one on the lot with my requirements so they looked for and found one at an auction. It turned I was looking for a Pre-Owned Flex. They did not have one on the lot with my requirements so they looked for and found one at an auction. It turned out to have all of what we wanted, we came to a fair deal on the car and my trade-in and I picked it up a few days later. All went smoothly and all of the people I worked with were pleasant - did not feel i was woking with a 'car dealer'. Wish the dealer was closer to my home! More
Great customer service No hidden costs. Everyone pleasant to work with. Even got me in a little early. I would recommend them to others . The ladies in the little cafe were No hidden costs. Everyone pleasant to work with. Even got me in a little early. I would recommend them to others . The ladies in the little cafe were great. More