Columbia Ford Kia

Great Dealership; Great work The dealership is great—an oasis to let you chill while everything is being worked out. You can enjoy the koi, or sit in the restaurant and have a lob The dealership is great—an oasis to let you chill while everything is being worked out. You can enjoy the koi, or sit in the restaurant and have a lobster roll. The shopping experience was great. Everyone was helpful and not crazy pushy. Good stuff. They even went the extra mile to deal with me how I dealt with them—primarily through text! More

purchase of our 2016 Ford Escape This is our third car purchase from this dealership. We live in the area and like being able to service our cars close to home. Darius Banks was ext This is our third car purchase from this dealership. We live in the area and like being able to service our cars close to home. Darius Banks was extremely friendly, knowledgeable, asked the appropriate questions as to what our car needs were, took a great deal of time with us without rushing us, gave us space when we needed to discuss our purchase, and answered all of our questions in great detail when he delivered our Escape. My husband and I were in the customer service business all of our business lives and Darius gave exceptional customer service!! You are very lucky to have him as your employee. Please share this review with him. Rick and Betty Forand More

purchase of my Kia Sorento Brianne worked very hard to find us the right vehicle. She was a great at explaining all the functions of the car.Jimmy and Eric were really helpful . Brianne worked very hard to find us the right vehicle. She was a great at explaining all the functions of the car.Jimmy and Eric were really helpful . Everyone at Columbia Ford Kia were very helpful from start to finish. More

Service without a hassle I called on Monday morning to see about getting an oil change on my F350 prior to going out of town on Tuesday. Bobby asked me if I could be there at I called on Monday morning to see about getting an oil change on my F350 prior to going out of town on Tuesday. Bobby asked me if I could be there at 3:00 pm that day. I arrived early and was checked in immediately. I also asked about a "low tire pressure sensor fault" that kept appearing and then disappeared. They changed my oil and then recommended that I change my fuel filter. Since I was already there, it made sense to replace it then instead of coming back for a separate appointment. They checked for the fault code, but informed me that without it registering, they couldn't tell which sensor was bad, and the battery in one of them was probably going bad. They did check on the tire stems though to see if any of them were bad, check the tire pressure in all my tires, all my fluid levels, and provided me with complimentary water and a cookie. Not bad for not having an appointment 5 hours earlier. More

Ford Focus RS purchase Columbia Ford had the vehicle I was in the market for and Tim and Jimmie were eager to work out a deal for it as well as my trade-in. The entire proc Columbia Ford had the vehicle I was in the market for and Tim and Jimmie were eager to work out a deal for it as well as my trade-in. The entire process was smooth and I left satisfied. More

New car lease The entire staff was so professional they made you feel like family. Jimmy, Tony and Josh were so outstanding. I will be recommending Columbia Ford t The entire staff was so professional they made you feel like family. Jimmy, Tony and Josh were so outstanding. I will be recommending Columbia Ford to all my family and friends. Truly professional, warm, and welcoming. More

Ford Explorer service I have no complaints about the quality of the service i received on my vehicle. However, I am very disappointed with the number of issues I have had I have no complaints about the quality of the service i received on my vehicle. However, I am very disappointed with the number of issues I have had with my vehicle since I purchased it. I have had problems with the window motors on both the front driver and passenger doors. The problem was originally fixed but now problem is back again. at 62,000 miles i had a bad front axle boot and now at 65,000 I have a problem with the shift controls that require a complete replacement. The care has all highway miles on it and has to many problems for the age of the vehicle. More

Excellent Very in depth when it came to the explaination of the car and what the dealership offers. A complete 360 compared to previous dealers I've been to. Ex Very in depth when it came to the explaination of the car and what the dealership offers. A complete 360 compared to previous dealers I've been to. Extremely helpful, friendly and respectful. More

Great buying experience Easiest truck purchase ever Great sales people who did their job to get us the truck we wanted with little negotiations. I highly recommend them. You Easiest truck purchase ever Great sales people who did their job to get us the truck we wanted with little negotiations. I highly recommend them. You won't be disappointed. More

THE Ford Dealer This is my 2nd truck from John. Couldn't be happier with the way they treated me and worked with me to make the deal happen. This is my 2nd truck from John. Couldn't be happier with the way they treated me and worked with me to make the deal happen. More