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Columbia Ford Kia - Service Center

Columbia, CT

4.9
1,400 Reviews

1,400 Reviews of Columbia Ford Kia - Service Center

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January 12, 2025

Columbia Ford Kia is so much more than just a great place to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service More

by pammunkelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Roderick, Dale Thompson, Eli Belyi, Jimmie Bletsch, Dave Munkelt, John Senick
January 12, 2025

Only one issue told to customer even though there were multiple. Vehicle has a warranty. Some of major importance. Coolant and brake fluid we’re completely empty More

by tyraefletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Love the courtesy pickup and dropoff. Text and email reminders are a little repetitive but better more than not enough. Thanks Columbia ford! More

by Deboonemmitw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Scheduling a service appointment where I could wait was easy. Took the vehicle in on time for a routine "works" package. Reviewed everything when the work was done. Highly recommend the service department More

by rwcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Excellent service would not go anywhere else to get my car fixed. Or to buy a new car. More

by rjsmith13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service department is very helpful and professional. They were able to service the brakes without needing to reschedule. Quality service. More

by francesmeissner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Outstanding service! I was very impressed with their professionalism and customer service from start to finish! More

by Desciscio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Was a good experience , was In-N-Out in no time, I go here all the time More

by jhabakangas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Love the valet pickup and delivery service. Also, the cost of the service was more than reasonable. More

by bpdutton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

I travel 40 miles from my home to get my service work performed at Columbia Ford because of their great work. Bobby, Mike and Fernando are exceptional professionals and enjoy speaking with them. For me t More

by ndejohnsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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