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Columbia Honda - Service Center

Columbia, MO

4.9
642 Reviews

642 Reviews of Columbia Honda - Service Center

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March 06, 2021

Had you preformed the proper service on the used 2015 CR-V... I wouldn't have needed to return 6 days after purchase to get a new battery installed. I was not happy when the car never started after drivi More

by wildcatfan50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Custard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

We are very sorry about the battery not being installed the first time you came in for service, that is truly our bad. Thanks for coming back and letting us correct the issue and we hope we can help you again in the future to redeem ourselves!

March 06, 2021

We've always gotten excellent service after the sale on both of our Hondas. Kevin kept me informed of the service progress and when it was ready for pickup. I also appreciate him informing us on what servi More

by thurstt53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department, we really appreciate it!

March 04, 2021

Very impressed with the Service department. My Pilot was due for its first oil change… Everything went very smooth… Very impressed how they make the whole process streamlined… Definitely enjoy the comfortab More

by CJHALDERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department, we really appreciate it and can't wait to help again!

March 01, 2021

Always pleased with knowledge of everyone in Service Department and the quality of the repairs and maintenance performed. Please keep up the good work, and I will coming back. More

by Sherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spurgeon Thornhill
Mar 02, 2021 -

Columbia Honda responded

Thank you so much, Sherman, this was such a kind review! We can't wait to help you again!

March 01, 2021

I always have a great experience taking my vehicle in to Honda! They make you feel like part of the family and are very trustworthy. More

by doverfelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Silvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Columbia Honda responded

You are part of the family! Thanks for the kind review :)

February 28, 2021

This dealership has a very friendly and knowledgeable service staff. Worked hard accommodate getting our Pilot serviced in a timely manner. Updated us as to time it would be available for pick up and o More

by ljkaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spurgeon Thornhill
Mar 01, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department, we really appreciate it and we can't wait to help you again!

February 24, 2021

Failed to reset oil life. Confuse as continued to display 40% oil life after oil change. Had to call back for instructions to reset myself. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Columbia Honda responded

Hi Randy, we apologize that we failed to reset the oil life button, but look at you go being able to do it yourself. We hope you can forgive us though and that we will be able to help you again in the future.

February 23, 2021

Good people and fair prices for service. Plus they keep track of the service in case of warranty issues. Would recommend again for service on my Accord. More

by Jaczpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Columbia Honda responded

Thank you so much for your positive review of our service department! We can't wait to help you again!

February 20, 2021

Efficient, got the work done in good time, did a good job, prices competitive, wait area clean, snacks and drinks provided, people friendly, had the opportunity to have the courtesy van take me home More

by revans007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Columbia Honda responded

Thank you so much for all your positive feedback! We are glad to hear you had such great service :)

February 19, 2021

The check engine light came on in my Honda. I called the service dept hoping to get an appt and expecting a few days waiting time. The service representative understood the concern, weather conditions More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wilhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Columbia Honda responded

Awww, that was so nice of him, I agree. Glad we were able to help out and please do call if you have issues again!

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