Columbia Honda - Service Center

Best Service Department in Columbia! I don't generally write reviews but I just had to write a review for these guys. I've been coming to Columbia Honda for years, I really appreciate the I don't generally write reviews but I just had to write a review for these guys. I've been coming to Columbia Honda for years, I really appreciate the Manager there, John, who helped me with a tricky situation years ago. Since then, he always greets me by name and is kind to me. This dealer is SO much more than that though! I had stayed far away from Dealer service departments mostly due to high prices of getting a vehicle fixed at a dealer, but I've called around and the prices at this dealer and the quality really can't be beat. I always get an oil change for half of what the dealership down the street charges. The prices are really reasonable and I never feel over charged. The main reason though that I use this dealership is that I TRUST them, they never tell me I need to fix things that don't need to be worried about. Yesterday I brought in an older Civic I had purchased, I knew it needed several repairs and the check engine light was on, so honestly I was expecting to hear I probably needed to pay about 1000.00. TJ called to inform me of my car, he said that the check engine light was due to a previous oil change at a different place that had used the wrong oil filter. The leak that I knew the car had, they said really didn't need to be repaired right at this moment and for now we could just watch it. They fixed the interior light, did an oil change, a state inspection, changed the battery in my key and my grand total was 49.00 Another dealer in town wanted to charge me 59.00 for every single thing I asked them to check. TJ and John, Kevin as well as the others at this dealership are truly the best and I appreciate all that they do and am so thankful for their service!! More

Outstanding service TJ and the rest of the Honda service crew are always outstanding. They are always able to schedule an appointment when convenient and get the work do TJ and the rest of the Honda service crew are always outstanding. They are always able to schedule an appointment when convenient and get the work done quickly, correctly, and affordably. Even though I work at a different car dealership I still bring my Accord to TJ for service. More

Excellent Service TJ is a professional, he is kind and friendly he is always helpful. TJ goes out of his way (above and beyond what you might expect) to help his custom TJ is a professional, he is kind and friendly he is always helpful. TJ goes out of his way (above and beyond what you might expect) to help his customers. TJ has demonstrated honesty and integrity each time my vehicle has been in the shop for service. TJ has earned my trust and my business I am a loyal customer. When one of the indicator lights come on I immediately call TJ. He always politely asks me to bring in my vehicle and takes care of whatever the issue is. More

Always helpful. This dealership is always very willing to help in a any way. From phone call questions about minor problems to vehicle service, they always go the This dealership is always very willing to help in a any way. From phone call questions about minor problems to vehicle service, they always go the extra mile to make sure we're satisfied. More

Great service Thanks for all the help yesterday. Especially Phillip and John. You guys took the time and helped me not only with my vehicle, but with the loaner. Thanks for all the help yesterday. Especially Phillip and John. You guys took the time and helped me not only with my vehicle, but with the loaner. I truly appreciate it. More

Great service! I needed a new mirror for my 07 Honda Civic. I was going to attach it myself (only 2 screws), but once I got home, I realized there was a part that ne I needed a new mirror for my 07 Honda Civic. I was going to attach it myself (only 2 screws), but once I got home, I realized there was a part that needed removed first. I called them and they told me to drive through the service lane. TJ quickly removed the part, as well as put the whole thing in, for free. Everyone was so polite and willing to go out of their way to help me, just for a little part! It really makes me want to go back if I need a new(er) car in the future. More

Windshield washers not working TJ was very helpful. He fixed my washers while I waited. I really appreciate the care this dealership gives to its customers. Very happy with result TJ was very helpful. He fixed my washers while I waited. I really appreciate the care this dealership gives to its customers. Very happy with results More