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Concordville Subaru

Glen Mills, PA

Overview
Employees
Reviews
Vehicles
4.9
3,371 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,371 reviews

December 16, 2022

My recent service appointment was timely and the tech was very courteous, friendly and helpful. More

by TDWEIKEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
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Dec 19, 2022 -

Concordville Subaru responded

Hi TDWEIKEL, We appreciate your 5-star review. We are delighted to hear our team was excellent during your service. We hope to see you for your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

December 16, 2022

I am a new customer. I found the service dep (Dave) welcoming, friendly, informative and courteous throughout! More

by MSCARR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Concordville Subaru responded

Hi MSCARR2, Thank you for your 5-star review. We are delighted to hear Dave was excellent throughout your service. We are looking forward to seeing you on your next visit. Take care. Sincerely, Moe Laraki - General Manager

December 16, 2022

It’s funny that someone else left a similar review but I’m here to reinforce it. Greg was awful to deal with and I don’t think Subaru would want to be associated with his ability to disrespect and sway aw More

by Brett0081
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Greg Gilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fitzgerald
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Dec 16, 2022 -

Concordville Subaru responded

Hi Brett0081, Thank you for taking the time to leave us your feedback. We are doing all that we can to rectify the issue. We hope to hear from you soon. Sincerely, Moe Laraki - General Manager

December 16, 2022

When it became time to decide about buying the lease on our 2020 Forrester or trading in for a 2023 model we chose to go with the newer car. The sales people we very helpful in setting the trade up and mak More

by RONALD_USCHOLD
Service Time
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Concordville Subaru responded

Hi RONALD_USCHOLD, We appreciate your kind review. Congratulations on your new car. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

December 15, 2022

Good service. Good communication. Knew the price of all of my choices before the work. More

by RLODISE+SUBARU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Dec 16, 2022 -

Concordville Subaru responded

Hi RLODISE+SUBARU, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 15, 2022

Matt was a wonderful salesman. Then Greg walked in… Deal BLOWN. Disrespectful, Rude, and obnoxious! More

by suzannew177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Gilley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fitzgerald
Report | Print
Dec 15, 2022 -

suzannew177 responded

I’ve never experienced such unprofessional behavior in an establishment. I wouldn’t by a car from Concordville Subaru if it was the last dealership on earth. Way to go , Greg!! Matt was a wonderful salesman. It’s a shame his manager blows his potential sales!

Dec 23, 2022 -

Concordville Subaru responded

Hi suzannew177, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki - General Manager

December 15, 2022

Felt I could trust them. Went above and beyond to verify my funds arrived at dealer More

by ssomerson
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2022 -

Concordville Subaru responded

Hi ssomerson, Thank you for your 5-star review. We are delighted to hear our team went above and beyond for you. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 14, 2022

They do good work and explain exactly what is to be fixed. Th as nk you More

by MAG_H2000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Concordville Subaru responded

Hi MAG_H2000, Thank you for your kind review. We are delighted to hear our team was excellent during your visit. We hope to see you at your next service. Take care. Sincerely, Moe Laraki - General Manager

December 14, 2022

I made an appointment for service after receiving a message that my car had an issue with tire pressure. I arrived a few minutes early, was helped immediately. My pressure issue was resolved, the oil c More

by LaVerne Motley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Concordville Subaru responded

Hi LaVerne Motley, Thank you for taking the time to write to us. We are glad to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

December 12, 2022

Outstanding service and professionalism! Melissa, Mark, and John were communicative, knowledgeable, and extremely friendly and trustworthy More

by cbdsjr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Report | Print
Dec 13, 2022 -

Concordville Subaru responded

Hi cbdsjr@yahoo.com, Thank you for your 5-star review. We are delighted to hear Melissa, Mark, and John made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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