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Concordville Subaru
Glen Mills, PA
3,363 Reviews
Our mission:
Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,363 reviews
November 09, 2022
Anthony was extremely helpful and really went out of his way to make it a great and easy experience! Would definitely do business there again! Five Stars! way to make it a great and easy experience! Would definitely do business there again! Five Stars! More
by MillerZeit
November 09, 2022
Staff courteous and helpful. I just pulled in, no appointment, no notice. My tire light came on while taking my injured sister to a doctor appointment. They repaired the tire an I just pulled in, no appointment, no notice. My tire light came on while taking my injured sister to a doctor appointment. They repaired the tire and replaced a worn bulb. Took less than an hour. Facility clean, spacious, comfortable. So happy i stopped there instead of the neighboring meinike. Much pleasanter experience than Rafferty Subaru. More
by Silleycnan
Employees Worked With
Other Employees :
Not sure of service people names, John Brennan
November 08, 2022
I just Purchased a car from them on 10/29/2022 and the purchasing experience was great. I test drove the vehicle and felt nothing wrong so I went through with the transaction. On my drive home from the de purchasing experience was great. I test drove the vehicle and felt nothing wrong so I went through with the transaction. On my drive home from the dealership I felt the clutch slip in 5th gear at cruising speeds when I stepped on the gas to accelerate. It was past their hours so I called the next business day 10/31/2022 and told them what was happening and I scheduled a day to drop it off and get it looked at. When I dropped the car off on Saturday 11/5/2022 they had me drive a technician in the car to show them the issue. I was able to duplicate the issue with him in the car and he completely didn’t understand the issue. When we got back from the drive he told me he would drive it again and further evaluate it. Monday 11/7/2022 I got a call from them explaining that my car checked out to be fine from what the technicians are seeing and feeling on the drive they took in it. now I explained to them when I dropped it off and on the phone it happened to me at about 65mph in 5th gear. While I was on the phone the woman had said “I know that you said the problem occurs are higher speeds but our technicians aren’t allowed to drive the cars that fast.” so right away that information to me means they didn’t evaluate it fully. When I went to pick my car up it was filthy. I didn’t ask for a wash or anything but when I dropped the car off I had just had it detailed that Friday night before dropping it off so seeing my car as dirty as it was on the outside I was pretty upset and also I noticed my driver side rear rim had some curb rash on it that wasn’t there when I dropped it off. So I went to go talk to a manager to try and correct this situation but when I asked for them the person I spoke to didn’t even try to grab him for me and instead were arguing with me on my concerns. Now the car is a little over a week old to me and I spent a lot more money than I was hoping to spend on it but I made it work because I like the car. They sold me the car with a 6 month 6,000 mile warranty so I tried to use it and now they’re saying the warranty isn’t going to work. I just want the situation fixed. I’m very unhappy with everything at the moment. More
by JustinD624
November 08, 2022
+Dana Violi was wonderful to deal with. She is very on top of the details on what service you need and when. Thank You +Dana Violi was wonderful to deal with. She is very on top of the details on what service you need and when. Thank You Dana Violi the advisor was wonderful to deal with. Thank you More
by OSGOODJF
Verified CustomerEmployees Worked With
Dana Violi, Dana Violi
November 08, 2022
Always clean, considerate, friendly and very thorough customer service representatives. Always taken care of completely and very satisfied. customer service representatives. Always taken care of completely and very satisfied. More
by reneebanks82
Employees Worked With
November 07, 2022
Staff in the Service Department at Concordville are welcoming, professional, and knowledgeable. Easy online scheduling. welcoming, professional, and knowledgeable. Easy online scheduling. More
by POLLYLUNG
November 07, 2022
Easy check in process and nice waiting area. Our car was in the exit lane ready to go after 45 minutes, however another car was parked in front of it. We waited for another 45 minutes before bei Our car was in the exit lane ready to go after 45 minutes, however another car was parked in front of it. We waited for another 45 minutes before being told we were ready to check out. Didn't seem like any additional work was done during those second 45 minutes so a little frustrating to not be keep updated on timing. All in all Concordville is great dealership but some efficiencies can be gained. More
by JSF1190
Employees Worked With
November 07, 2022
Anthony was so easy to work with, made the whole new car experience painless. Well informed without being pushy - would highly recommend experience painless. Well informed without being pushy - would highly recommend More
by Nigelstew1
November 07, 2022
Nice people caring and intelligent, not pushy. The entire experience was a pleasure from the start to the end. The entire experience was a pleasure from the start to the end. More
by GSDiener
