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Concordville Subaru
Glen Mills, PA
3,326 Reviews
Our mission:
Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,326 reviews
January 04, 2022
great service with detailed information communicated during the waiting time, in addition to the help provided! during the waiting time, in addition to the help provided! More
by abeis20
Verified CustomerEmployees Worked With
January 01, 2022
Great place to buy a car. Awesome, friendly, and knowledgeable! Thanks, Anthony! 10/10 would recommend. knowledgeable! Thanks, Anthony! 10/10 would recommend. More
by Alissa
Employees Worked With
December 31, 2021
Was helped right away after pulling in for service. Car was finished in the allotted time for oil change/tire rotation even though they were busy. was finished in the allotted time for oil change/tire rotation even though they were busy. More
by croache
Employees Worked With
John Brennan
December 31, 2021
Clear communication, thoroughly Discuss the service, the cost, and the timeline…. Quickly! When I drop off my BMW for service I swear I spend 15 mins talking to someone… slowly… I much prefer to go to Subar cost, and the timeline…. Quickly! When I drop off my BMW for service I swear I spend 15 mins talking to someone… slowly… I much prefer to go to Subaru. More
by Erin
December 31, 2021
Jill was super friendly, personable, and helpful. She is quite knowledgeable!! I loved that after meeting her weeks earlier, we came back in to pick up the car we were waiting for…and she remembered all of quite knowledgeable!! I loved that after meeting her weeks earlier, we came back in to pick up the car we were waiting for…and she remembered all of the details she had learned about us!! Darren the finance guy was great and made the paperwork painless and actually enjoyable. Quite the compliment. Thanks guys!! More
by paulbfalcone
December 31, 2021
Our experience with John Shields was amazing! He was very professional, knowledgeable, and caring. He made our purchase extremely easy! Darren was also amazing! He streamlined the process for us. They both professional, knowledgeable, and caring. He made our purchase extremely easy! Darren was also amazing! He streamlined the process for us. They both went above and beyond! We have had our cars serviced at Concordville Subaru in the past and their service team is awesome! John, our advisor is the best! More
by MICRO95
December 31, 2021
I had an absolutely terrible experience!! The impatience, and passive-aggressive attitude was so bad from Mr. Malik, and the assistant manager, Mr. Gilley sent to tell me, that he was sent by Mr. Malik, beca and passive-aggressive attitude was so bad from Mr. Malik, and the assistant manager, Mr. Gilley sent to tell me, that he was sent by Mr. Malik, because I was taking too long of a time. I could feel it all cutting like a knife through the air, especially when I decided that I would prefer not to buy a used vehicle, and to buy a new vehicle!!!! When Mr. Stevens asked another man if the Subaru Wilderness was still in the lot, because I wanted to take a look at it, this person's attitude towards Mr. Stevens was less than favorable. The way he answered was nasty. Just Ugly!! Mr. Stevens was a delight to work with. I felt comfortable, he was nice. He did not display a passive aggressive attitude towards me while I was there. I did not feel rushed, carted off, and I was able to test drive what I had in mind to purchase. All of you folks who I named were absolutely nasty towards Mr. Stevens and I. I heard it in your voices, I watched your body languages, and the underhanded, snide remarks...SMH. I was able to still do business at another Subaru business, not too far from there on West Chester Pike. They were more than happy to assist me, and not get pissed because I did not want to purchase a used vehicle when I sat back, and thought about it. Nor did they tell me that I had to make a down payment in the thousands. They did not tell me that any down payment I made on a vehicle that i would have to wait 3 months for, they would keep if I changed my mind, and came across another vehicle that I decided to purchase, they did not tell me that I was taking too long to get things done, and therefore thought that there was a problem, and basically shooing the salesperson out of the way, causing me to feel there was animosity, discomfort, and turned off. I will never again visit your place of business!!! I guarantee it!! More
by nkershaw372
December 31, 2021
Concordville Subaru is a great place. I am amazed sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that y sometimes at how incredibly nice everyone is! When you think about how customer service in many businesses has gone downhill, it is remarkable that you do not run into this at Concordville Subaru. Every person in every department is kind, helpful, and respectful. It’s a great experience when you have to have your car serviced. More
by jomortimer59jomort
Employees Worked With
Other Employees :
Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
December 31, 2021
Nice place and nicer people , I would recommend and buy from them again , made it easy and fast from them again , made it easy and fast More
by abcmatthew
Employees Worked With
