Concordville Subaru - Service Center

He was not going to stop till ever was perfect A real passion for the customer passion for the customer More

It was a wonderful experience I have no other words to say about it now say about it now More

Tiffany retrieved an item left in my car She was very responsive. Located the item and called me back to advise she had it responsive. Located the item and called me back to advise she had it More

Very pleased with the entire car buying process, they listened to my needs while expediting the paperwork, in an efficient timely manner. listened to my needs while expediting the paperwork, in an efficient timely manner. More

Melissa is the best service rep. She kept me informed about the status of my repairs and recommended additional necessary repairs. She is one of the reasons we continue to return t She kept me informed about the status of my repairs and recommended additional necessary repairs. She is one of the reasons we continue to return to Concordville Subaru More

They are always available, prompt, fairly priced and friendly, we go there from Delaware because they are that good friendly, we go there from Delaware because they are that good More

Friendly efficient service for my State Inspection and emission test. Had me in and out in 45 minutes! emission test. Had me in and out in 45 minutes! More

Excellent service overall. The service coordinators are very good communicators and the whole team went the extra mile for me. I brought my car in to get a trailer hitch instal The service coordinators are very good communicators and the whole team went the extra mile for me. I brought my car in to get a trailer hitch installed (I wanted all Subaru parts) and happened to be having an issue with a tire. They found a nail in it and patched the tire at no charge which was an “above and beyond” move in my book. I had already committed ~$800 without blinking on the trailer hitch and wouldn’t have argued if I was charged to patch the tire, but my service coordinator was savvy enough to see it was one of those things that’s worth more in the long run by letting it go. Having owned Fords in the past and relied on dealer service from a place that starts with “F” and ends in “red Beans” I can say for comparison sake that had I been in a similar situation as this back in those days the outcome would’ve been far inferior. At a less scrupulous dealership I would’ve been charged through the nose for the tire patch and anything else they could think of doing a “courtesy replacement” of while investigating the tire, and I would’ve been staring down a $1200 bill when I was only prepared for $800. The folks at Concord Subaru know how to take care of customers without giving away the farm! They passed on maybe $25 worth of profit on the tire patch but I left feeling like they saved me $400. Oh and they washed my car at no charge!!! I didn’t know that was thing at Concordville Subaru and I actually almost walked past my car when I went to pick it up because it was so clean I didn’t recognize it! More

The folks that take car of customers are the best. They just make you feel welcome. The take the time to be sure you understand exactly what needs to happen. It is a pleasure going in for any kind of They just make you feel welcome. The take the time to be sure you understand exactly what needs to happen. It is a pleasure going in for any kind of issue. THANK YOU ALL More

Lauren Scannapieco, Eric Groff 5 Kind and helpful professionals doing their best for the customer. professionals doing their best for the customer. More