Conicelli Toyota of Springfield

Fermin is friendly, helpful, knowledgeable. We told him about a previous bad experience with a very hard-sell car purchase, and he avoided that. He is training a new consultant named Alexis, and she will about a previous bad experience with a very hard-sell car purchase, and he avoided that. He is training a new consultant named Alexis, and she will be excellent, too. Fermin found the recent Toyota newspaper ads, and worked easily to arrive at a good price for our new Camry. I will certainly look for him again, if I need another car. More

Fermin was extremely patient with me. This is the first time I am leasing a car, let alone choosing a non-GM car and, a hybrid at that. It was a big step, lots of mind-wrestling and he repeated many poin time I am leasing a car, let alone choosing a non-GM car and, a hybrid at that. It was a big step, lots of mind-wrestling and he repeated many points. He even fulfilled a request for me and delivered it to my home! His explanation of the Conicelli service made me so comfortable with the purchase/lease process I couldn't reject the product or the offer. Eli made the paperwork painless, explaining each page in simple, layman's terms. He skill added to the care Conicelli gives their clients, along with their special services. Such relief! More

I had a wonderful experience at Conicelli Toyota of Springfield. I started working with Maria first, and she was able to get me approved for $1k down. We had been to many other dealerships and even t Springfield. I started working with Maria first, and she was able to get me approved for $1k down. We had been to many other dealerships and even though they all said they could and would work with us, they always changed the story once we met with them. Virgilio was amazing! He was extremely nice and very professional. He took my info, the $1k down and what I could afford each month and made it happen :) And the vehicle he was able to get me approved for is more than I could ever have expected. I love my new Honda Accord ELX. I could not be any happier!!! I would recommend your dealership to any one looking for a car because you truly care about your customers. Thank you so very much!!! More

maria was excellent...she kept reassuring me that we would not have a problem getting financing! whether we did or not, I don't know, but I drove out in the Toyota Camry 2010 that I wanted. Wayne the ma would not have a problem getting financing! whether we did or not, I don't know, but I drove out in the Toyota Camry 2010 that I wanted. Wayne the manager was equally great...I don't know how he did it, but he pulled off the financing!!!Both of them were very courteous and friendly!!! You can count on me bringing ALL of my business to those two individuals personally....They are the best salespeople that I have met in any dealership...they were smiling, great attitude! Acomplete pleasure to deal with...KUDOS to Conicelli for hiring them If it were up to me, I would give them raises! More

Vee gave me a great deal & very friendly. I would recommend him/dealership to anyone which I already did. Great job. Im a very happy satisfied customer recommend him/dealership to anyone which I already did. Great job. Im a very happy satisfied customer More

"V" was excellent. He knew the about vechicle. We did not feel pressured in any way. He was willing to help us out any way that he could. We did not feel pressured in any way. He was willing to help us out any way that he could. More

The service was excellent. Virgilio was patient understanding very helpful. Didn't rush me let me make my own decision as to what vehicle I wanted. Very friendly easy to talk to. The atmosphere was understanding very helpful. Didn't rush me let me make my own decision as to what vehicle I wanted. Very friendly easy to talk to. The atmosphere was relaxed and beautiful. I really had a great experience. Thank you Vee. More

Everything was absolutely wonderful!!! The first person I talked to was Tiffany and she understood my schedule and she contacted me by email like I requested. She was very nice and answered all of my questi talked to was Tiffany and she understood my schedule and she contacted me by email like I requested. She was very nice and answered all of my questions. The first car I looked at was the Hyundai Elantra, they informed me when it sold. So when I made an appointment, I was expecting to just look and not buy. The day before I went in I saw a 2008 Toyota Yaris, it was the car I have been looking for. When I went in Vee came to help me. He got the process started very quickly. I always heard stories about how it takes all day. I went in at 1:30 and was out before 4:00. Virgilio was very kind and caring. He let me test drive the car and told me about other payment options. I told him my down payment and my monthly payments and he matched them. This was my first car purchase and I was so nervous that I went alone. After talking with Vee, I did not feel nervous anymore. The price of the car was awesome. He explained all charges and anything extra involved. I would recommend Vee to all of my friends and family looking for their next car. I really thank Tiffany and Vee for making my first car purchase enjoyable!!! I cannot say enough about these two!!! Thank you sooooooo much!!! I am so excited, I am almost in tears. They helped me so much! More

My experience here was superb. Ferman Diaz was my salesman and he made the experience pretty easy. He made me feel like I was doing the right thing and that I can trust him. He was very knowledgeable salesman and he made the experience pretty easy. He made me feel like I was doing the right thing and that I can trust him. He was very knowledgeable about the cars, friendly, and honest. He worked with his managers Lee Williams and Eli Morales to get me a good deal on a Corolla. I love this car!! If you're looking to buy a car, go see Fermin! More

As a single gal, I was worried about going to a used car dealership alone and being taken advantage of. And I did have the "stereotypical negative" used car experienced at two other dealerships on Baltimor dealership alone and being taken advantage of. And I did have the "stereotypical negative" used car experienced at two other dealerships on Baltimore Pike; I won't mention their names. I'm happy to report that my experience at Conicelli Toyota of Springfield was the exact opposite. My salesman Jay Johnson was friendly, attentive and also laidback. He took me seriously, knew that I'd done my research online before even walking in the door, and was super helpful throughout. At no time did I feel pressured, and at no time did I get a salespitch that sounded canned. He was genuine and authentic, and on top of the details. I couldn't speak more highly of him. I had a great used-car purchasing experience and have already recommended him personally to my friend, as well as to my boss at work. It takes some guts and confidence to walk into a dealership alone, as a woman. (I specifically asked at all 5 dealerships I went to if they had any female salespeople...nope). That's a travesty. We're more than half the population and pretty educated. It's an easy market to tap into once you make the connection. Just sayin'. Nevertheless, I connected with Jay Johnson, trusted him, plus he was on top of the details, so I wanted the sale to go to him, particularly. I could have gone somewhere else down the street, but I chose Jay to get my business. He's a keeper. More