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Copeland Subaru Hyannis

Hyannis, MA

Overview
Employees
Reviews
Vehicles
4.8
1,008 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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95 Falmouth Rd

Hyannis, MA

02601

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Showing 1,008 reviews

April 15, 2024

I arrived early for my appointment and was taken right in. Celeste was very organized and filled out my paperwork and escorted me to the waiting room. Within an hour I was on my way…well done Copeland!! More

by BONNIEMCHIANTERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
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Apr 15, 2024 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

Helpful
April 13, 2024

Great service unexpectedly needed . Friendly and helpful with useful information from service team and scheduling More

by RTEA917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

Helpful
April 12, 2024

Great dealership. Everyone is knowledgeable and friendly. Very comfortable there, not a high pressure dealership at all. More

by MADECAKES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

Helpful
April 12, 2024

Fast accurate service at fair price. Clear explanation of performed services. Comfortable waiting area with small bottled water. More

by CJHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

Helpful
April 10, 2024

George is always honest and no pressure. He is easy to work and communicate with. More

by hbomb5576
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Copeland Subaru Hyannis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing Copeland Subaru Hyannis; we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

Helpful
April 10, 2024

Great interaction between our salesman Max Very helpful throughout our choices. Finalizing the financing agreement was very easy and explained everything we needed More

by jen.mccormick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Martin-Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Copeland Subaru Hyannis responded

Jen, we're glad to know Max was able to assist you throughout your purchase at Copeland Subaru Hyannis. We always aim for a smooth and informative process. Thanks for the review! Bryan Scarpellni Managing Partner

Helpful
April 09, 2024

Everyone I encountered was very professional and personable. My car was ready at the time the service person said it would be. More

by suelyons3300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Copeland Subaru Hyannis responded

Sue, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
April 07, 2024

I have had service done at the dealership and have been very pleased with all aspects of the service experience. When it came time to look into purchasing a new vehicle I found Patrick Fortin to be efficie More

by Lucynickerson314
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Fortin
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Apr 08, 2024 -

Copeland Subaru Hyannis responded

We are so glad that we had the opportunity to work with you, and that Patrick could make this a top-notch experience. We look forward to continuing to serve you in the future! Bryan Scarpellini Managing Partner

Helpful
April 07, 2024

The service was fast. Guy who helped me was knowledgeable, efficient, professional, and nice. I was in and out in no time, with my service issues resolved. More

by sfapc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

Helpful
April 06, 2024

,reliable easy to do business with accommodating, honest,pleasant service individuals to deal with comfortable waiting area More

by nowaketoday1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Packenham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Lai-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Copeland Subaru Hyannis responded

Hi! We're delighted to know that you found our service at Copeland Subaru Hyannis reliable and accommodating. We aim for a comfortable experience for all our customers, so your feedback is much appreciated! Thank you for your business! Bryan Scarpellni

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