Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,113 reviews
April 19, 2021
I worked with Anna who was amazing! She was great at walking me through the process and was so supportive. This was the most enjoyable process! walking me through the process and was so supportive. This was the most enjoyable process! More
by mallory_mariano
Verified CustomerEmployees Worked With
April 17, 2021
GREAT SERVICE. Polite, friendly, professional, competent, knowledgeable fast service. The service is fast and good. Getting an appointment by phone was fast and easy. Nice people. knowledgeable fast service. The service is fast and good. Getting an appointment by phone was fast and easy. Nice people. More
by DLABONTE
April 15, 2021
Fabulous service..... Anna Moretti is the best! She made it effortless. I can’t imagine ever buying or leasing a car from anyone else or any other dealer it effortless. I can’t imagine ever buying or leasing a car from anyone else or any other dealer More
by Ctm
April 15, 2021
I arrived for my service and the vehicle was worked on soon and a lot of work needed to be done. It was finished mid afternoon and all is working fine. soon and a lot of work needed to be done. It was finished mid afternoon and all is working fine. More
by warrinw
Employees Worked With
April 14, 2021
Best experience buying a car i ever had. I will continue to lease all my vehicles from here. I want to say thank you to everyone who helped me especially Chole. to lease all my vehicles from here. I want to say thank you to everyone who helped me especially Chole. More
by jbarbato88
Employees Worked With
Other Employees :
Mike Maniscalco, Michael Amalfi
April 14, 2021
5 star, Todd was great, was polite and professional, I’ll be telling other people about your service, we love our new Pacifica, my wife may come in to buy a new jeep be telling other people about your service, we love our new Pacifica, my wife may come in to buy a new jeep More
by scout10
Employees Worked With
Tod
April 12, 2021
We were happy with our service. They took us right in and able to rent a car that day The service department tried to give us the best price available. able to rent a car that day The service department tried to give us the best price available. More
by lpberg
April 12, 2021
Rick was very knowledgeable, professional and very personable. There was never any high pressure sales pitch from anyone I met there. Rick was alway ready and prepared when I arrived and there was abs personable. There was never any high pressure sales pitch from anyone I met there. Rick was alway ready and prepared when I arrived and there was absolutely no wait time. More
by jmfurst
April 09, 2021
Got off to a rough start when there was a problem with the work done, but the issue was rectified with minimal hassle. I was expecting a long, drawn out affair to have the work corrected, but everyone I s the work done, but the issue was rectified with minimal hassle. I was expecting a long, drawn out affair to have the work corrected, but everyone I spoke with there was very considerate and professional, a very pleasant surprise! More
by JohnC
Employees Worked With
April 09, 2021
We were greeted very warmly when we arrived and did not have to wait long to meet with a Sales Specialist who was able to provide the deal we were looking for. We have been Cortese customers for 20 years a have to wait long to meet with a Sales Specialist who was able to provide the deal we were looking for. We have been Cortese customers for 20 years and both the Sales and especially the Service teams have always been wonderful. More
by Lola
Employees Worked With
