Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,113 reviews
March 22, 2021
Both sales person (Weston) and finance manager (Mike) were very helpful and great to work with. Detailing on vehicle was the best I have ever seen. I would recommend Cortese to others. Thank you. were very helpful and great to work with. Detailing on vehicle was the best I have ever seen. I would recommend Cortese to others. Thank you. More
by brentlefler
Verified CustomerEmployees Worked With
Weston Brainard
March 22, 2021
Did deal over phone. Wasn’t much interaction. I was a returning customer and would have appreciated a little wiggle room on the price, but didn’t happen. returning customer and would have appreciated a little wiggle room on the price, but didn’t happen. More
by nickfoley81
March 22, 2021
Very excited about my new van . Everyone was accommodating ! I even purchased over the phone with ease . I will definitely be back . Special shout out to Anna and John accommodating ! I even purchased over the phone with ease . I will definitely be back . Special shout out to Anna and John More
by shortcake_2
March 22, 2021
Third vehicle I’ve gotten from Anna easy breezy no problems whatsoever satisfied customer thank you for everything Anna. Give me four more years and I’ll be back for my next vehicle. problems whatsoever satisfied customer thank you for everything Anna. Give me four more years and I’ll be back for my next vehicle. More
by philipduris69
Employees Worked With
March 21, 2021
The transition from my old to new lease was seamless Have bought or leased multiple vehicles with Cortese and couldn’t be happier with the service and people Have bought or leased multiple vehicles with Cortese and couldn’t be happier with the service and people More
by genefiliaci
March 19, 2021
Moved to the area and first time at Cortese Chrysler. Extremely impressed on how I was taken care of by the service advisor Rob Balon and technician Dan Davis. It was almost like they couldn’t do enoug Extremely impressed on how I was taken care of by the service advisor Rob Balon and technician Dan Davis. It was almost like they couldn’t do enough for me to make sure my concerns were taken care of. Will definitely be back. Thank You! More
by richardjcolosi
Employees Worked With
Rob Balon. Dan Davis
March 18, 2021
Great communication and service overall! Called and got in right away. I love that you are updated about the status of your vehicle via text message !! Super convenient ! in right away. I love that you are updated about the status of your vehicle via text message !! Super convenient ! More
by zzormo
Employees Worked With
March 17, 2021
Westin was wonderful! I would buy from him again and will refer friends and family! He truly made it a stress free experience. Very knowledgeable refer friends and family! He truly made it a stress free experience. Very knowledgeable More
by ladyelaine126
Employees Worked With
Westin Brainard
March 15, 2021
It was our first time buying from Cortese dealership and we had a good experience. Definitely would recommend this dealership to others. Thank you so much. we had a good experience. Definitely would recommend this dealership to others. Thank you so much. More
by Judith
Employees Worked With
Ray
March 15, 2021
Service, quality and friendliness were good. Appointment was last Friday afternoon for an oil change and tire rotation. I’m not sure of Mike’s last name as he was the service agent was last Friday afternoon for an oil change and tire rotation. I’m not sure of Mike’s last name as he was the service agent More
by wilsonb20
Employees Worked With
Mike
