Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,113 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,113 reviews
May 11, 2020
Service did not want to hear me what I had to say. After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls t After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls to the left.I returned to the service and was told it was the road I did not know what I was speaking about.I will never return to this shop again for any thing.I was made to feel like a I do not know any thing.The car still pulls to the left and I will not return after the way I was talked to .Rick Riolo was a very nice man on the sale of the car thank you but I have not one thing to say about the service center. More
by kostertag001
Verified CustomerEmployees Worked With
May 10, 2020
Wanted to give no stars they are awesome when u buy your new investment once you sign you will see this is one of the worst rip offs you will meet. new investment once you sign you will see this is one of the worst rip offs you will meet. More
by mcgregorwknc
Employees Worked With
The guys that when u bring in your car that don’t say anything till it’s done or charge u to check something scam
May 06, 2020
Working with Rick R. was relaxed and easy. My family has purchased 8 vehicles from Cortese over the years. The last one is a 2020 Dodge Durango. We worked with Rick R. online and the phone, he My family has purchased 8 vehicles from Cortese over the years. The last one is a 2020 Dodge Durango. We worked with Rick R. online and the phone, he made it vary easy to complete the deal. He setup a time to pickup the vehicle and it was ready when we got there. Thanks to Rick and Cortese. More
by lubakuku
Employees Worked With
May 01, 2020
AWESOME Phillip Valente took great care of me and made it very easy to do the deal showed me how everything worked inside the truck and made me feel like fami Phillip Valente took great care of me and made it very easy to do the deal showed me how everything worked inside the truck and made me feel like family when i was there what a great employee . Luke More
by lukerotunno
May 01, 2020
The People I worked with were great, not very many perks offered. IE, oil changes or the Uconnect app. Other dealership offer these perks for free. offered. IE, oil changes or the Uconnect app. Other dealership offer these perks for free. More
by Tweety92195
Employees Worked With
April 29, 2020
Service was performed quickly and safely. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. More
by lib46us
Employees Worked With
Brian Mitchell, Mark ?
April 26, 2020
I took my car in for a recall issue. They changed my soul and rotated my tires without asking me first. My oil did not need changed and rotated my tires without asking me first. My oil did not need changed More
by Chaneyte
Employees Worked With
April 25, 2020
The vehicle came out after been fixed worst than when we took it to the dealership to get fixed it. It making a noise that we are afraid to drive it. took it to the dealership to get fixed it. It making a noise that we are afraid to drive it. More
by joeniacantre
April 24, 2020
Very satisfied Brian in service and Dan provided excellent service during my recent visit for service. i purchased my vehicle from Anna Moretti who was great as my Brian in service and Dan provided excellent service during my recent visit for service. i purchased my vehicle from Anna Moretti who was great as my salesperson More
by atuck-id
April 23, 2020
Thanks to everyone at the dealership... Our experience was easy and fun. The staff we worked with were true professionals. They answered all of our questions and concerns and made this the easiest car was easy and fun. The staff we worked with were true professionals. They answered all of our questions and concerns and made this the easiest car buying experience we ever had. More
by Gb78email
