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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,100 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,100 reviews

September 18, 2019

purchase of 2019 Mitsubishi Outlander Sport I expected to visit the dealership just to pick out a car that I would have to come back for, but Anna Moretti was extremely helpful, the model I want More

by Janet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

September 16, 2019

Service —EXCEPTIONAL! Complimentary first oil change, discounted tire rotation! Courteous and warm reception. Waiting room was clean and had a great tv. Service folks and s More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Giudice
Sep 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your positive comments about Cortese Auto Block! We hope to be of service to you again in the future. Take care!

September 16, 2019

Oil change No issues so far. So I’m pretty happy with the service, they even offer free WiFi or shuttle if you need to be elsewhere. More

by maila.lowery1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 18, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2019

A Dealership that cares ! (hard to find) Anna- took the time to listen to us and help us determine what we actually needs. My wife & I were miles apart on what vehicle to buy. Anna took th More

by Joneer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Moretti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
Sep 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Your wonderful feedback and rating mean a lot to us.Thanks for your praise and kind comments about our team.

September 12, 2019

Great Service, professionalism. i had a tire rotation and oil change service. It was pretty quick and the employees were friendly and helpful. i would definitely re-visit for further More

by yh.yang1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Mark
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, we are glad we could help! We look forward to your next visit. Take care!

September 12, 2019

Excellent communication and service from all. Great people here. Servive and communication great ! Ready when they said. Shuttle service also a plus. We recommend Cortese for these reasons ! Thank More

by Bobles3324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike; who worked on my vehicle , Jordan Burnette
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Cortese Auto Block! We hope to see you soon!

September 11, 2019

Very impressed with there sales dept. Fast and friendly. Joe Gatas made it very easy to buy the car, all the paper work was done, just had to sign a bunch of stuff and wait for the detailers to finish cleani More

by melklln400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Gatas
Sep 13, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for sharing your thoughts! We are happy to hear that you had a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2019

Very Well Done They went out of their way to insure that I was satisfied with the car and the deal!!! Very well done... Thank you to Sam, John R and dealership!!! More

by ron_rubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Ron, we're happy to hear you had such a positive experience with our team!

September 11, 2019

Great! Great experience. True professionals. Everyone at the Cortese Dealership was kind thorough and prompt. I am looking forward to my next visit. Thank yo More

by gilvargasiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
John R Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Muffoletto, Jordan Burnette
Sep 16, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your positive review about your recent experience with us!

September 08, 2019

None of the dealership service experience I expect. 10k mile service of my 2019 Ram 1500. Oil change, Tire Rotation and Inspection. To start I have to trust the oil was changed, the only evidence I More

by bglenhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick?
Sep 09, 2019 -

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

blgenhardt, I am sorry that your experience was not as good as expected. I would like to make it right by offering you a full car wash and a full tank for the inconvenience. I can get you a copy of the repair order if you would like to see if the work that was completed. I would just need your full name. Samantha Cortese Customer Relations Manager 585-277-3214

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