Cortese Chrysler Jeep Dodge RAM Mitsubishi

Easy peasy! Rick Riola , my salesman,was just the greatest. Explained in very understandable terms all my options and made my choice easy! I drove away happy. Rick Riola , my salesman,was just the greatest. Explained in very understandable terms all my options and made my choice easy! I drove away happy. More

Recall nys inspection New guy in service named Nick. He was pleasant and courteous as was Tim young whom I dealt with for many years along with Lisa Ladelfa New guy in service named Nick. He was pleasant and courteous as was Tim young whom I dealt with for many years along with Lisa Ladelfa More

Very friendly for such an overwhelming purchase We just leased a new 2019 dodge ram through Anna Moretti. She was thoughtful and kind throughout the entire process. I would definitely recommend work We just leased a new 2019 dodge ram through Anna Moretti. She was thoughtful and kind throughout the entire process. I would definitely recommend working with Anna because she listened and respected what we were saying. She always had a smile on her face and never made us feel like we were not a valued person. Thank you Anna for an enjoyable experience. More

Purchase of 2019 Pacifica Touring L Plus I was very impressed with Rick Riola, sales consultant, with his professionalism. Our negotiation over van options and purchase price was spirited a I was very impressed with Rick Riola, sales consultant, with his professionalism. Our negotiation over van options and purchase price was spirited and fair. Overall it was a great experience. More

purchase great, no follow up buying experience was great the service department is great, stopped in with one question and the salesman was rude ,unprofessional, and never got our buying experience was great the service department is great, stopped in with one question and the salesman was rude ,unprofessional, and never got our question answered. More

Great Customer Service!!!! Rich was friendly, fair and focused on making our new lease experience outstanding from beginning to end. He has most certainly earned a five star rat Rich was friendly, fair and focused on making our new lease experience outstanding from beginning to end. He has most certainly earned a five star rating. Many thanks Rich! More

Sales Manager Dan O'Brian ruined it for me I recently visited Cortese Jeep dealership, I had the pleasure of working with Bob Harmor, sales consult and Dave Hilner finance manager, both Great g I recently visited Cortese Jeep dealership, I had the pleasure of working with Bob Harmor, sales consult and Dave Hilner finance manager, both Great guys, and straight shooters. I was getting my Daughter out of a lease and into a 2017 Ford Fusion, Now we need to make a deal, after taking the car out for a drive my Daughter fell in love with it, the one thing i noticed was the rear brake rotors had noticeable wear on them, They had uneven wear and grooves, I told Bob that if you take care of the rear brakes we have a deal, Bob noted it on the sales sheet, we signed it and we were told they needed to clean and get the car ready for delivery and can we come back tomorrow to pick it up and finish signing the paper work, No problem, Well when we returned the next day things took a turn for the worse, Bob informed me the they are not going to address the rear brakes and that Dan had 3 mechanics look at them and say there is nothing wrong with them, BS, I called him on it and told him we had an agreement on the sales slip and we signed it, I asked him to get the paper work and we will both look at it, Dan O'Brian sat across from me in front of my Daughter and told us I'm not getting the paper work, I dont care what it say's or what you signed, I'm not putting any money into that car, and if you don't like it, you dont have to buy it, These are the people who make the salesman look bad. You have lost a customer'do to Mr full of himself Dan O'Brian More

2017 Dodge Journey GT Joseph Gatas went above and beyond and he worked diligently for ensure that a vehicle trade-in and vehicle purchase could be possible. I ended up leav Joseph Gatas went above and beyond and he worked diligently for ensure that a vehicle trade-in and vehicle purchase could be possible. I ended up leaving with a newer used vehicle and I will definitely return to Cortese in the future just off this interaction. Dave Hilner explained financial pieces to me that I had no idea existed. He is a very knowledgeable person when it comes to vehicle finances and a truly genuine person. More

Quick and easy. Had a recall on my 2017 Pacifica. Called to set up an appointment. Lisa took all the information, and arranged a loaner while my car was serviced. Da Had a recall on my 2017 Pacifica. Called to set up an appointment. Lisa took all the information, and arranged a loaner while my car was serviced. Day of the appointment checkin was fast and I was given a time my car would be ready and directed to where to get my loaner. Also quick and easy. Sorry I forgot the names of the associates that checked me in and the loaner but they did a great job! My car was ready at the time promised and I was out the door in no time. More

2011 Jeep JK service routine + Easy to schedule. Needed routine maintenance, airbag recall (we tried of this yet?, and parking brake repair. Quick service with good communicatio Easy to schedule. Needed routine maintenance, airbag recall (we tried of this yet?, and parking brake repair. Quick service with good communications about what was needed and possible options. Kid who greeted me and at end of job delivered my Jeep was friendly and engaged. More